Question

In: Operations Management

Participate with your classmates in discussions as to the significance of "CULTURAL, EMOTIONAL AND SOCIAL INTELLIGENCE",...

Participate with your classmates in discussions as to the significance of "CULTURAL, EMOTIONAL AND SOCIAL INTELLIGENCE", for a leader to understand in order to harness optimum synergy within an organizational culture? Read the articles/cases posted by others and discuss how cultural competency and cultural, emotional and social intelligence might be assessed. What would be the benefits of being able to know a person's cultural competency and cultural intelligence?

Solutions

Expert Solution

A person with a high emotional intelligence :is definitely a moral person- This choice is wrong as high emotional intelligence does not lead to a definitely a moral person. The word definitely is wrong here. Emontional intellegence means the person has the ability to be aware of,understand and express ourself, but does that mean person will be definitely moral?

is always an extrovert- Again the word always is problematic. We can not say high emotional intelligence means a extrovert person. However, it is true that high emotional intelligent person will try to understand others, but that does not mean that person has to be extrovert

On other hand cultural intelligence is

A measure of a person's capacity to function effectively in a multicultural environment Employers and organizations apply CQ as a way to foster tolerance and enhance cross-cultural interactions.

Originally, the term cultural intelligence and the abbreviation "CQ" was developed by the research done by Soon Ang and Linn Van Dyne as a researched-based way of measuring and predicting intercultural performance


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