Question

a) Change requires more coordination than does the performance of normal
organisational tasks. Any time you change something, you discover its connections to
other parts of the system organisation, which must be changed as well. Discuss the
importance of documentations in the context of change management.

b) Why is it important to identify the information requirements of a new system prior
to building the system? Discuss this in terms of change management in IT
implementation?

Answer 1

(a) Life sciences companies can benefit from the cooperative relationship between the two processes, starting with document management. Improved visibility and management of documents is particularly beneficial for change management. Employees across an enterprise can tap into the same, current with up-to-date facts and figures, and with an automated document management system, they can do it quickly, boosting the organization’s agility in times of change. An effective change management system will take charge and guide document management by kick-starting document updates during the implementation of an approved change.

(b) As the change management practitioner works to develop the strategy and plans, senior leaders, managers and supervisors work to execute their unique roles in change. For example, depending on the message about change, employees prefer to receive organizational messages about change from leaders at the top of their organization. They prefer to receive messages about the change's impact on their day-to-day work from their immediate supervisor.