In: Operations Management
Develop an action plan for Capsim Andrew Sensors to implement your strategy, to include the following components:
The Compan made sensors for both High tech and Low tech Customers and uses the Differentiation Strategy for its products. More information is Gathered from the INternet:
Objectives: list of corporate (departmental) goals and objectives.
Strategic Initiatives: list of strategic initiatives planned to achieve goals and objectives.
Balanced Scorecard: an overview of how objectives will be achieved using the BSC methodology.
Critical Success Factors: identify elements vital to successfully achieving objectives.
Key Performance Indicators: list the key performance indicators for each objective.
Time Frame: establish timeframes and deadlines for each initiative and task.
Guiding Policies: list of policies needed to guide strategic initiatives.
Enforcement Policies: list of policies needed to enforce accountability.
Systems: what systems are necessary to support strategic initiatives.
Processes: list of processes that will facilitate strategic initiatives across functional areas.
Procedures: list of standard operating procedures that inform on task execution.
Resources Needed: list common and uncommon resources needed to complete each initiative.
Accountability: identify teams and roles that are held accountable for results and outcomes of strategic initiatives
Please Provide this ASAP.
Thanks
Answer:
Let me write details based on the Above Question and Case -study:
Action Plan for Capsim Andrew Sensors |
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Introduction : |
The Company Capsim Andrew Make sensor for both the High tech and Low Tech Customer and They use differentiation strategy for Selling their products and getting high level of Penetration in the targeted market, Their all activity and Implementation Plan and strategy always go with long term sustainability also help people by giving opportunity to work on the same which will be implementing the action plan as needed in a comfortable environment |
corporate (departmental) goals and objectives: |
Their Objective for such Action Plan to include every function within the Industry by Creating a long term sustainability strategy and create a positive impact on Business Profitability, They act like distinguishing their product from other competitor which will bring more focus on its various ranges of Customer, Finally Quality maintaining an important role , Their Goals and Objective to impose the value in every lower segment of the Customer Level To work on Innovation and R and D effort and Creative generation in this Industry for getting more Focus on Customer Continual Improvement along with Serving the Market customer by Launching Various New Product introduction Program |
Strategic Initiatives: |
Now Let’s talk about the Strategic Initiative which will help them to Implement the Above mentioned Action Plan and achieve the goals and Objectives Like; but not limited to : They want to keep their all sensors products in the Middle Line, So their Product can shifted backwards at any point of time, They have Implemented two products , One is Arie which will basically for Bottom level and Traditional Market customer, Another one is Awsome for Comparativly high level Customer Segment, They are taking various strategic Initiatives to meet the need and Requirement of Customer segment by including R & D Effort, Another Initiative like they can shift any current sensor product within a circle for its usage and penetration to minimize loss prevention They took R & D initiative which is part of their Business Strategy to work on Continual Improvement and New product development, so called NPD work They want to take and utilize any strategic Initiative which will create a another importance on developing new product for Long Term use |
An overview of how objectives will be achieved using the BSC or Balance Scorecard methodology |
The above Objective could get an another Mileage by Implementing Balance scorecard methodology, Cause here Let me Start and Keeping a Note of Capsim Andrew Organizations Vision and Mission for preparing the Action Plan for their Product Sensor, while Creating a tabulation format for the Balance Scorecard Methodology and understanding the technical overview and Market need of the products, I will keep or prepare note of Strategic Priorities and expected Strategic Outcome, then with preparing Strategic Objective like Including High level processes of Various Departmental processes, Financial activity, Customer relationship management, Organizational capability, then moving to Performance measure and Key Performance Indicator or So Called KPI, Targets include Annual and Quarterly Target and Any specific note during developing the Action Plan or taken as remarks for any issue going on under each section of Departmental processes, Financial Activity, CRM and Organizational capability and Other field as Applicable
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Critical Success Factors: |
The Critical Success factors can be derived Strength, weakness, Opportunity and Threat, Common Important Factors like keeping Versatility across Various product ranges of Sensor, Empowering People and building Team engagement, keeping long term benefits factors for Each Strategy, Also maintaining continuous position for Low, high and Traditional, Competitive Market Customer Segments, Another Success factors is brining Investor attention for creating product and branding success in the market |
Key Performance Indicators: |
Key Performance Indicator for each Departmental Objective like For R & D Section : New product Development Effort and Continual Improvement Effort, Effort of Product Shifting and Repositioning For Marketing: Pricing Strategy Introduction, Awareness and product penetration Initiative, Forecast based on the past sell and Current marketing and Advertising Effort For Operation and Production: Inventory Cutting and capacity Utilization, automation of the manufacturing units For Finance : Revenue Generation, Debt overview, Current Leverage level For Human Resource Department : Training and HR Analytics and Recruitment Drive, |
Time Frame: |
The Timeframe and Deadline for the above enlisted Action Plan or Objective/Goal can be taken into sub category to go down to each department and then creating the product range start from current new product then include the all task under each section like R & D, HR, Production and Finance also Sales and Marketing drive then create a Calendar schedule where deadline defined by Yearly and Quarterly production demand coming from marketing forecast then the same can be realized for existing product with their Sub category and Component Products, Gantt Chart is help for Scheduling any task and tracking, reporting the current Activity, |
Guiding Policies: |
list of policies needed to guide strategic initiatives there are policies are considered guiding policies like Create a game plan, Test and experience, creative and improved plan to achieve the goal and objective within cost or budget, Focus on High level promotional Activity and Marketing/Advertising Initiating Policies, Implementation of Total Quality Management and Total productive Maintenance for efficient functioning of Operational Initiative, Create the plan for increasing the profit margin or cost savings, Another Highly Focused Guiding policy is Investors connectivity which needed positively |
Enforcement Policies: |
list of policies needed to enforce accountability Some Enforcement Policies like Focus on People Empowerment, R & D Initiative and Investors Attention, Continual Market Survey and market Research for Selling of their products with High figure, Other enforcement drive like Implementing and Controlling effort with TPM /TQM and Six Sigma for Cost Reduction Initiative and Bring Accountability and Team engagement across various department and people to bring organizational Success |
Systems: |
They Need to focus on Systematic Improvement and create an Environment in to Following function like Automation and Production, Human Resource, Marketing and Sales Division, Research and Development along with Design, which will be helpful for further strength and performance outcome like their TPM and TQM Outcome, Customer Accessibility, What about current market share, Customer Buying Criteria, How is productivity of Employee, Contribution Margin outcome, Sales Leverage |
Processes: |
Processes include Differentiation/ any New product Positioning, follows Product Pricing and Forecast, marketing outcome and Initiative, Capacity Development and Capability Utilization along with Automation drive, Cost Saving Initiative through TQM, Further will bring the result for above initiative that Current Stocks Versus Current debt, Net income and How is Stock Price and Further Financing in the business |
Procedures: |
Let’s talk about Standard operating Procedures needed for fulfilling the Objective and Departmental Goal like For R & D : Internal process map for taking any R & D initiative, for any activity needs Standard Template for Easy executing, Operating procedure for what drives an Improvement and new Product Introduction, For production and Automation: For every Bay and Every Machine like include automation or Mechanization, preparation of Operating Procedure, maintenance Schedule, Operator’s Method Sheet and Process map and Product Map along with existing lines For HR : Operating procedure for Recruiting, Training scheduling, Performance measure of Employee and Goal setting Initiative across Various Department and Organizational Level For Finance: Internal procedure and Template preparation for the existing processes in finance, others live Operating Procedure for Every work is happening |
Resources Needed: |
Following are the important Resource needed for Organizational Success like – Human Resource, Talent Engagement, Automation Machineries, preliminaries, Tools and consumables for Production, Raw Material as specific for Sensor production, Marketing and Promo Resources, Financial Resources like Investment, |
Accountability: |
The Accountability takes from people or employee and Others Investors , along with Top Management take very Crucial role here, Proper implementation of Responsibilities Hierarchy needed and RACI Matrix Chart which will further take a record/Traceability for every activity who is responsible, accountable, need Consulted and need to be informed so such will help for fulfilling any task |