Question

1. In thinking about intercultural communication and diversity in the business environment, what, areas of concern do you see with the organization’s process for the business meeting with Mr. Takahashi?

2. Based on the interoffice discussions and interactions between the advertising firm staff and the discussions between the staff and Mr. Takaashi, where do you see the 5 dimensions of culture coming into play? Identify at least 5 examples of those features you observed in the interactions and discuss how they create conflict, misunderstandings, or other situations if any.

All of the questions are Based on this video

https://www.youtube.com/watch?v=jQbXao0mQ1M

3.      Identify and discuss the nonverbal communication at play within the business meeting and office culture before, during and after they met with the prospective client.

The answers need to be answered by 03/14/2020

also, they need to be 350 words long. this is an essay question. All of them are

Answer 1

Answers:

1. As per Mr. Takahashi is concerned, he wanted the employees to:

• Maintain punctuality.
• Be well disciplined.
• Be a well organized meeting.
• No loose talks.
• No backstabbing of people.

2. Based on the scenes showed in the play, the major five dimensions of culture.

• Punctuality.
• Dress code.
• Greeting others.
• Conversation style.
• Facial expressions.

The five features showed in the play that might make misunderstanding between Japanese and Americans:

• The dress code of Americans is different from Japanese, it is very casual, that would be considered not good for a business meeting.
• Eating in the office hours and on the workplace, and greeting him with the unclean hand by the assistant might be conveyed as they are not serious in the business talk.
• Attending phone calls often in the middle of the meeting may be misunderstood as disrespect.
• Punctuality factor may be considered as a disinterest of the business talk.
• Cracking jokes in between the American business talk may look funny for them but not for the Japanese.

3. Nonverbal communication in the play:

Before:

• The assistant was chatting with a friend during office hours.
• Eating on the workplace.
• Unclean hand used to greet the Japanese.
• Dancing in the cabin.
• Backstabbing the people.

During:

• Unwanted phone calls attended during the meeting by the male staff in the play.
• Playing with a currency note by the other staff.
• Cracking loose talks or funny jokes.
• No proper dressing.
• Sitting casually on the seat.
• Hand gestures used.

After:

• Giving the contract to the prospective client not by the management staff but by the secretary.
• No proper thanks were done after the meeting by the concerned people.
• Attending phone calls while sending him out.
• Tapping on his shoulder.
• He was left abrupt once the meeting is over.