Question

Write a report in 800 words about Intercultural communication in time of Crisis. the report should contains:

introduction: Intrduce the topic and include thesis statement.

paragraph 1: importance of  Intercultural communication in time of Crisis and how to manage the crisis

paragraph 2: Advantages of Intercultural communication in time of Crisis.

paragraph 3: Disadvantages of Intercultural communication in time of Crisis.

conclusion.

Answer 1

The Intercultural communication in time of Crisis cannot, and should not be undermined. It plays an important role in the functioning of an organization and affects the final output too. Though cross-cultural interaction is not new and has existed for ages, with the advent of globalization, the world has come close together.

Importance of  Intercultural communication in time of Crisis

Intercultural communication in time of Crisis can be defined in two ways and, therefore, can cause some confusion for a practitioner looking for expert training and counsel. Today, the term is most often used to describe an organization facing a crisis and the need to communicate about that crisis to stakeholders and the public. Typically, a crisis is an event that occurs unexpectedly, may not be in the organization’s control, and may cause harm to the organization’s good reputation or viability.

• Significance

Effective intercultural communication helps to eliminate communication obstacles like language barriers and stereotypes from international business. Effective global communication can be achieved through learning about other cultures and implementing communication strategies such as reflective listening and being open-minded.

• Need

The need for effective intercultural communication can be found in all aspects of a business, from internal communication to marketing and advertising. Effective global communication allows workers from different cultures to work together as a group.

• Warning

Not practicing effective intercultural communication can lead to accidentally offending another individual.

Advantages of Intercultural communication in time of Crisis.

• Clarity of Purpose:

Effective Intercultural communication in time of Crisis is a part and parcel of any successful organization. A communication should be free from barriers so as to be effective. Communication is a two way process where the message sent by the sender should be interpreted in the same terms by the recipient.

• Completeness:

The message delivered should not be incomplete. It should be supported by facts and observations. It should be well planned and organized. No assumptions should be made by the receiver.

• Conciseness:

The message should be concise. It should not include any unnecessary details. It should be short and complete.

• Empathy:

Empathy with the listeners is essential for effective verbal communication. The speaker should step into the shoes of the listener and be sensitive to their needs and emotions. This way he can understand things from their perspective and make communication more effective.

• Modify the message according to the audience:

The information requirement by different people in the organization differs according to their needs. What is relevant to the middle level management might not be relevant to the top level of management.

• Multiple Channels of communication:

For effective communication multiple channels should be used as it increases the chances of clarity of message. The message is reinforced by using different channels and there are less chances of deformation of message.

Disadvantages of Intercultural communication in time of Crisis.;

An intercultural workplace presents more potential for discrimination. It is natural that if you put people together with different traits, employees could turn against each other. That’s why companies need to provide cultural awareness and sensitivity training to help create a company’s culture of tolerance.

• Anxiety

Anxiety is usually defined as a state of human condition where a person has a feeling of unease and nervousness. It is even sometimes associated with the feeling of an unrealistic fear. Anxiety usually occurs when a person usually comes across his or her first cross cultural interaction.

• Ethnocentrism

Ethnocentrism is a perception that an individual has for someone else’s culture and heritage as being inferior to his or her own culture and heritage. The perception basically encompasses a wide range of assumptions regarding the culture as being morally correct and rational in all ways possible.

• Prejudice

Prejudice is another notable and important barrier to cross cultural communication. Prejudice refers to irrational judgments passed on certain groups or individuals. It refers to a primary negative perception created by individuals on the basis of race, ethnicity, religion, cast or language.

• Language Barrier

Language is an exchange gate of communication. It refers to a source which exchanges values, ideas, and thoughts between two exchange groups. If exchange groups are cross cultural, definitely language can be a major barrier of exchange.

• Cultural Relativism

Cultural relativism is another most notable barrier of intercultural communication. The denial of others’ values and cultures for the augmentation of self-values and cultures refers to cultural relativism. Cultural relativism is a notion that reflects the superiority of a certain group.

Conclusion

Successful Intercultural communication involves the effective transfer of knowledge and information. Intercultural communication can contribute to value creation and the acquisition of a competitive advantage for their organization, enabling it to sustain its mission in very turbulent times.