Question

In: Operations Management

44. Information technology has had a negative impact on _______________. a.information richness b.informational accuracy c.work-life balance...

44. Information technology has had a negative impact on _______________.

a.information richness

b.informational accuracy

c.work-life balance

d.personal productivity

50. When your oral communication conflicts with your nonverbal communication, be aware that ___________.

a.people tend give equal weight to nonverbal and oral elements

b.people tend to disregard both the oral and nonverbal messages

c.people tend to give more weight to nonverbal than oral elements

d.people tend to give more weight to oral than nonverbal elements

Solutions

Expert Solution

44. The correct answer is option c.

Work-life balance refers to division of time to balance both work and personal life. Work-life balance is very important for every individual as it provide peace of mind and help individuals to take care of their responsibilities effectively. Technology development has resulted in more work pressure where employee need to take urgent calls, respond to emails during weekend as well. Using technology outside work will will impact family time and thus affect work-life balance in negative way.

50. The correct answer is option c.

Non-verbal communication is the communication that comprise of the overall body language which include appearance and posture. So, in this type of communication, nonverbal gestures, facial expressions, eye contact and voice tone are used to communicate the message. People tend to give more weight to nonverbal than oral elements because nonverbal cues can make them understand what the employees are attempting to communicate. It enhance the communication process which can make the managers understand what the person is feeling and how they will react to the message.


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