Question

In: Operations Management

Fresh to Table Case While evaluating the workplace supervisor's internal electronic interactions, business leaders find that...

Fresh to Table Case

While evaluating the workplace supervisor's internal electronic interactions, business leaders find that a number of crucial staff members, consisting of 2 that were just recently promoted, had actually been investing significant time on internal social media channels disparaging other staff members, mentioning days when they avoided work, and referring to other circumstances of less than professional habits

How should management handle the three other employees that corresponded with Showalter and added in their own disparaging comments?

What should management do to prevent the misuse of internal communications and other disparaging comments on social media by their employees?

- Please give suggestions and 2 course of actions

- SWOT analysis

Solutions

Expert Solution

  • The management through the HR team should have a face to face discussion regarding the issue and must inform the employees that the internal social media channels should be used for constructive discussions and any unprofessional conduct henceforth would be dealt with seriously by taking punitive action.
  • The management in order to prevent the misuse of internal communications must issue guidelines at the login page where employees would give their consent and then would be allowed to use the platform.Apart from that, there should be an individual to monitor the comments on the portal who would remove provocative content which might prove to be detrimental.

Th SWOT of the 2 suggestions are:-

STRENGTHS

  • Employees would be more cautious while using the platform because of the consent form on the login screen.

WEAKNESS

  • The employees would not express their feelings as they would feel that their activities are being monitored.

OPPORTUNITIES

  • The company would have a forum where constructive discussion can take place to bring out new ideas and structure the platform more professionally.

THREATS

  • Monitoring and too much control could be seen as a sign of distrust and might lead to employees getting disgruntled for not being able to express themselves freely.

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