In: Operations Management
Some of the crucial variables that one would track in an international information system are system quality, information quality, user satisfaction.
System quality refers to degree of information processing system itself i.e. the working of both hardware and software system as a whole. System quality has a important impact on information system.
Information quality helps to determine the quality of data being provided internationally, it must ensure that the data provided must be authentic and real. Also,it mean timely updation of data so that it is available at all time.
User satisfaction is considered to be an important indication for international information system. The research of user satisfaction helps in pertaining of satisfaction studies in the market research. User satisfaction and IS research have evolved over time, now we can finally predict the outcome of user satisfaction which have been identified by the IS research and provide suggestions for future research.