In: Operations Management
Prepare a typewritten paper describing your plan to improve the process (TASK) in an organization like Chick fil- A or McDonald's or any US organization, presented with Problem Statement and Flowcharts. This plan should identify and explain the details of the process, including graphical representations and flowcharts. This paper will be coherent unification of operation management, and quality processes quantifying the magnitude of the anticipated improvement, e.g., quantifiable cycle time reductions, inventory cost reductions.
Data depicting the results of the process improvement is required. You should be able to produce data, and present a data analysis that will be the basis for your recommendations. If data is not available, (you can build data on an assumption basis) outline how such data could be obtained, what the data might be expected to reveal, and how you would evaluate the success of the improvement project. In either case, be sure to provide a detailed explanation of how you arrived at your conclusions and recommendations. Minimum 20-30 pages.
Follow this Outline:
Mission
Strategy
SWOT-Strengths, Weaknesses, Opportunities and Threats
Company Profile
Process Narrative
Process(Current) Flow Charted
Problem Identification
Benchmark- compare with simular processes- the industry does not
have to be simular
New Proposed Process Narrative
Process (new) Flow Charted
Incorporate at least 2 quality tools (reference chapter 13 of
text)
Cost Benefit = cost - benefit- DETAILED
Recommendation
Implementation
Conclusion/Summary-( Strong Close)
Method study in Production and Operation Management
Technique think about empowers the mechanical architect to expose
every activity to deliberate investigation. The principle reason
for strategy think about is to dispense with the pointless tasks
and to accomplish the best technique for playing out the activity.
Technique think about is additionally called strategies building or
work structure.
Method engineering is used to describe collection of analysis
techniques which focus on improving the effectiveness of men and
machines. According to British Standards Institution (BS 3138):
“Method study is the systematic recording and critical examination
or existing and proposed ways or doing work as a means or
developing and applying easier and more effective methods and
reducing cost.”
In a general sense strategy think about includes the breakdown of a
task or method into its part components and their deliberate
examination. In doing the strategy think about, the correct
demeanor of brain is essential. The technique ponder man ought to
have:The desire and determination to produce results.
Ability to achieve results.
An understanding of the human factors involved.
Method study scope lies in improving work methods through process
and operation analysis, such as:
Manufacturing operations and their sequence.
Workmen.
Materials, tools and gauges.
Layout of physical facilities and work station design.
Movement of men and material handling.
Work environment.
Objectives of Method Study
Strategy think about is basically worried about discovering better
methods for getting things done. It includes esteem and builds the
proficiency by disposing of pointless tasks, avoidable
postponements and different types of waste. The enhancement in
effectiveness is accomplished through:
Improved layout and design of workplace.
Improved and efficient work procedures.
Effective utilization of men, machines and materials.
Improved design or specification of the final product.
The objectives of method study techniques are:
Present and analyze true facts concerning the situation.
To examine those facts critically.
To develop the best answer possible under given circumstances based
on critical examination of facts.
Scope of Method Study
The scope of method study is not restricted to only manufacturing
industries. Method study techniques can be applied effectively in
service sector as well. It can be applied in offices, hospitals,
banks and other service organizations. The areas to which method
study can be applied successfully in manufacturing are:
To improve work methods and procedures.
To determine the best sequence of doing work.
To smoothen material flow with minimum of back tracking and to
improve layout.
To improve the working conditions and hence to improve labor
efficiency.
To reduce monotony in the work.
To improve plant utilization and material utilization.
Elimination of waste and unproductive operations.
To reduce the manufacturing costs through reducing cycle time of
operations.
Steps or Procedure Involved in Methods Study
The basic approach to method study consists of the following eight
steps. The detailed procedure for conducting the method study is
shown in the following figure.
Method study procedure
SELECT Work which can be considered with monetary favorable
position RECORD All actualities about the jobloperation EXAMINE The
certainties basically (Purpose, put, succession, people) look for
options, improve, wipe out, consolidate or change. Build up A
record of an enhanced technique under winning conditions rethink
and select best strategy Evaluate distinctive options in contrast
to building up another mproved strategy looking at the
cost-adequacy DEFINE Method, system, design, gear working
conditions, materials, quality directions INSTALL The enhance
technique, plan orchestrate and actualize MAINTAIN Verify at
ordinary interims that the enhanced is being used
SELECT the work to be studied and define its boundaries.
RECORD the relevant facts about the job by direct observation and
collect such additional data as may be needed from appropriate
sources.
EXAMINE the way the job is being performed and challenge its
purpose, place sequence and method of performance.
DEVELOP the most practical, economic and effective method, drawing
on the contributions of those concerned.
EVALUATE different alternatives to developing a new improved method
comparing the cost- effectiveness of the selected new method with
the current method with the current method of performance.
DEFINE the new method, as a result, in a clear manner and present
it to those concerned, i.e., management, supervisors and
workers.
INSTALL the new method as a standard practice and train the persons
involved in applying it.
MAINTAIN the new method and introduce control procedures to prevent
a drifting back to the previous method of work.