In: Operations Management
Summarize the four types of talent available to a company and the skills each type possesses. The four types being Strategic Knowledge workers, core employees, supporting workers, and complementary external partners.
Four types of talent available in an organization are: -
1) Strategic knowledge workers: - They are the high potential workers which are the part of top management in the company. These are directly connected with the board of directors of the company as all the strategy formation work and decision making is done through their built strategy. These type of workers gives innovative ideas and create opportunities for the company which help companies earn huge amount of profit. These strategic workers have high analytics-based skills and are very good in numbers which means they can analyze the data very well. After doing the analysis and looking for risk factor then only they make any decision.
2) Core employees: - Core team works at middle management and they bridge the gap between the strategic workers and supporting workers. As they communicate things with plotted data and feedback to the strategic workers so that it helps in decision making and they also have the whole operational work. They work in team and different departments have been made and these departments is the whole core of the organization and do core processes which supports front end workers or support workers. They have very good communication skills and are very flexible in their work.
3) Supporting workers: - These are the front-end workers who work in field or in stores and are directly with the connection to consumers for which they have good convincing power along with good communication skills. These workers should always focus on benefit-based communication to consumer as benefits always draw the attention of customers and will turn the desire of the person into need then purchase.
4) Complementary external partners are: - These are those partners which are used when need occurs. They are the third-party workers which on requirement of any excess demand is called for work else they are putted on hold. These types of workers are very active and are always ready to work. They have can do attitude feeling which helps them work with greater efficiency and self-efficacy is built in such type of workers.