Question

Name the four stages of the business process management cycle and summarize the activities in each.

Your response should be at least 200 words in length.

Answer 1

The Business Process Management is a systematic approach to learn and improve the management in an organization. It have 4 stages-

1. Design & Modelling- Process Design stands for analysis of existing processes and design of new process. It includes process flow representation, SOP’s, Standard Level Agreements, Task Handover Mechanism, etc. While, modelling takes the theoretical design and then introduces new combination of variables. The new proposed design reduces the number of problems and the main objective of this step is to prepare a correct ad more efficient design.
2. Execution- The one of way of executing the Design proposed is to use a software or purchase an application which it is usually found that a single application can rarely perform all the functions thus a combination of software and applications as well as human intervention is important. However, this is more complex but a response to such problems some software have been developed to solve full business processes which require often simple human intervention. At this step, most important is business rule should be used by systems in governing behaviour to drive process execution.
3. Monitoring- It’s the stage when the process performance is measured. It involve tracking of individual; process so that statistics on each and every process can be provided. Tis information is used to further improve the performance of the process as well as to improve the connected process with suppliers and customers. It focuses on cycle time, defect rate and productivity.
4. Optimization- It includes retrieving process performance information derived from the modelling as well as the monitoring phase, identifying what are the potential bottlenecks as well as the opportunities for saving the cost and other improvements which can be used in design enhancements to create more effective product.