Question

Case Study: Job Training and practices

Should employees be surveyed to measure their job satisfaction? Why or why not? In your opinion, should this information be shared with employees? Why or why not? Provide support for your answers.

Please answer all of the questions, if you can not answer all of the questions do not reply.

Answer 1

Yes, employees should be anonymously surveyed, otherwise a documented information regarding the satisfaction of employees for the job can't be captured. Although the dissatisfaction can be ascertained by one on one discussion and other non-verval communication. Now, a group of employees may be represented by their HR Business Partner and he/she may know about the employees attitude towards the job, but percolating information to the higher management is necessary and they need to have valid proof for the same. Hence a proper survey is required.

This information shouldn't be shared with employees, apart from the higher management. This is because, people has got a herd mentality. When an employee, who feels satisfied with their current work, see the negative response for a question by majority of the other employees, he/she may start thinking that the majority of the employees are right and may feel dissatisfied for the same, too. Thus their response for the same question changes when the data is shared. While dissatisfaction is contagious, satisfaction is not. SO overall the negative trend becomes further negative. So, the survey result shouldn't be shared.