Question

In: Operations Management

"It's not necessarily what you learn in an MBA program, but where you learn it." This...

"It's not necessarily what you learn in an MBA program, but where you learn it." This type of bias has the potential to undermine hiring decisions. What truth is there to it and how can this bias be countered in a hiring process?

Solutions

Expert Solution

While capability and skills are still regarded as the highest factor of consideration for any company and their processes, we can say that where the individual acquired the skills also becomes a factor for consideration when we take into account the factor of bias and how it creates the perception of good and bad for anybody. Bias can occur at any given stage and we can say that the bias of perception and prejudice is one of the biggest forms that we can encounter. Not only does it colors an individuals expectancy but their ability to accept things for what they truly are as well as gets diminished. In the sense of an interview, a good business school graduate is highly regarded even when another prospective candidate shows the same promise and skills. In order to create the best practices for creating a free recruitment and hiring process, a company should first and foremost rank the candidates based on their future potential, then their current skill level and any other consideration should be a deciding factor when two employees with similar abilities need to be evaluated for a single job position. We can also say that companies can teach their employees and their management, especially the HR to attend workshops and seminars on the topic of differentiation and bias in order to conduct the processes with fairness and having just criteria.


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