In: Operations Management
How does management implement major changes in an organization?
Management implements major changes in an organization by following the steps:
1. Clearly define the change and align it to business goals: in the first step, the organizations need o to define the need to implement change in the current organizational structure. After defining the reason, it is necessary to align and link with the goal of the company. the answers to what and why to change are generally searched by the companies.
2. Determine impacts and those affected: In the second step, measure the effect of the change on each business units and activities. this will help to know the degree by which the change can affect one department. This information will become the base of several other things like training programs.
3. Develop a communication strategy: After analyzing the effect, the same change plan is communicated throughout the organization including stakeholders. The reason for it's is to ensure transparency and seek the support of the members.
4. Provide effective training: When the employees and other stakeholders agree to the change, appropriate training must be provided to the employee so that they can develop themselves to accept the change. for instance, for bringing a new machine, it is important to train workers to use that.
5. Implement a support structure: Support is provided to get the feedback after implementing the change to know who exactly the employees feel about it. The purpose of doing so is to comfort and motivate employees mentally and physically.
6. Measure the change process: The last step that eventually becomes the base for the first step in the future is the controlling and evaluation process. the desired change is compared with the actual application so that any deviation can be eliminated.
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