In: Math
All airplane passengers at the Lake City Regional Airport must pass through a security screening area before proceeding to the boarding area. The airport has two screening stations available, and the facility manager must decide how many to have open at any particular time. The service rate for processing passengers at each screening station is 4 passengers per minute. On Monday morning the arrival rate is 4.8 passengers per minute. Assume that processing times at each screening station follow an exponential distribution and that arrivals follow a Poisson distribution. When the security level is raised to high, the service rate for processing passengers is reduced to 3 passengers per minute at each screening station. Suppose the security level is raised to high on Monday morning.