Question

In what ways does a team differ from a group? Explain why teamwork is so important in the hospitality industry (this should be a layup for you). Identify the characteristics of an effective team (using characteristics of bad team can help with this). Finally, what types of teams have you been involved in at work?

Answer 1

As per the my experience a team differ from a group through the proper dress code , identification card , experience , expertise, personality , communication, attitudes , confidence and commitment level. Team is so important in hospitality industry because team and team members personality , attitudes , communication , client handling and coordinating skilled that influencing the customers and attracting to have a interaction and experience.

Characteristic of an effective team like experience , knowledge , skills , personality , attitudes , presentation and communication.

Characteristic of an ineffective team like ineffective communication , inhospitable , improper behavior and lack of self presentation.

I am preffering to involve in team which have collaborative skills , interpersonal skills , ethical and mutually cooperative team and I am working with a good team which have all these qualities and characteristics.