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In: Operations Management

What is the patients level in the policy development process .

What is the patients level in the policy development process .

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Expert Solution

The patients level in the policy development process, as it relates to health policy making, is a process that involves patients as stakeholders, counselors, and decision makers. Patient-related practices in health policy stem from consumer advocacy movements that prioritize consumer safety, access to information, and public participation in public health programs. Depending on the context, patient involvement in health policy may include informed decisions, advocacy, program development, policy implementation, and service evaluation. Patient involvement in health policy can affect different levels of the health system. Hospital admissions can be involved in personal health care in making joint decisions. In other areas, patients act as advocates, members of government policy committees and organizations.

Increased patient level in health policy can lead to improved patient satisfaction, quality and safety, cost savings and public health outcomes. Including patient involvement in health policy research can also ensure that public health needs are properly incorporated into policy proposals. When asked to participate by policy makers and industry leaders, patients can influence health policy, and both groups benefit from collaboration in setting goals and measuring outcomes. By providing feedback in the form of responses to the survey, patients provide good advice to community health professionals and hospital managers on the quality and affordability of health services. In addition, assessing patient satisfaction from these studies has become an important indicator that hospitals are evaluated and compared.

Patient level has spurred the development of various health policies, from delays to hospitalizations to the implementation of patient-centered medical teams. Patient involvement contributed to streamlining the process of nurse transfer from nurse by participant staff to discuss information on patient bed transitions. Patient involvement in care coordination also led to the use of electronic medical records that patients could access and edit. Through communication with patients and patient advocacy groups, policy makers can support patients in improving public policy. Examples include facilitating public participation in research, town hall meetings, public information sessions, online and mobile surveys, and periods of open comment on proposed legislation. The hospital encourages patient involvement by enabling patients to serve as consultants and decision-makers, including quality improvement teams, patient safety commissions and family care advice. Similarly, nonprofits and government agencies can establish funding mechanisms that demand and support patient participation in decision-making and priorities.


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