Culture refers to the views, ideas, belief that influence the
behavior of individual or group. Culture plays important role when
doing business globally. Global firms need to understand the
culture of foreign countries before doing business. Culture of
people in different countries influence their buying decision. This
contributes to the success of the product or service.
The six rules of thumb that show how culture and its
appreciation serve as a tool tosecure marketing success are: -
- Preparing well in
advance - It is very important to prepare oneself about
the social and business etiquette, historical and current affair,
values, political factor, religion, etc. before doing business
across cultures.
- Slowing
down - It is very important to be patient and understand
each and every aspects of the culture rather than being in
rush.
- Building
trust - It is very important to develop personal
relationship and trust first rather than just focusing on pricing,
contractual terms, etc.
- Proper understanding
of language - Language is one of the barrier for
international business. When business are outsourced to another
country whose language is different, then the customers may not
understand and impact the customer experience. Thus a business
should consider this factor before expanding its business in
another country.
- Respecting the
culture - It is very important to respect the host
country's culture and follow all the rules.
- Understanding the
cultural components - It is very important to understand
the surface culture and deep culture which include styles, food,
attitude, belief, etc.
Conducting business globally is very important and crucial
decision made by the business and require lots of effort and
correct decisions in order to make it an effective move. It not
only provide new opportunities for growth and profit but also
provide reputation to business globally.