In: Operations Management
In a Diverse Environment a lot of factors come into play to improve communication:
1.) Understanding different cultures is important. For example you would be communicating with people from different cultural, ethnic or regional background, It becomes important to know about their background or cultural history, to communicate effectively without offending them in any possible way.
2.) Try to communicate in a common language. For example in a diverse environment you might find people who have a different mother tongue as compared to you, however there could be common language like english that both the parties know, In that case it's better to communicate in the common language or else have a translator to communicate.
3.) Work on gestures as part of communication. Especially in a diverse environment wherein there could be a lot of barriers, good gestures help in building trust and relationship from the get go. For example in Korean culture you bend forward more than 45 degrees to pay respect to someone older than you, when you meet them.