In: Operations Management
Write an incident report about one of the following problems. Assume that it has happened to you. Supply relevant details and visuals in your report. Identify the audience for whom you are writing and the agency you are representing or trying to reach.
a. After hydroplaning, your company car hits a tree and has a damaged front fender.
b. You have been the victim of an electrical shock because an electrical tool was not grounded.
c. You twist your back lifting a bulky package in the office or plant.
d. A virus has infected your company’s intranet and it will have to be shut down for twelve hours to debug it.
e. The crane you are operating breaks down and you lose a half-day’s work.
f. The vendor shipped the wrong replacement part for your computer, and you cannot complete a job without buying a more expensive software package.
g. An electrical storm knocked out your computer; you lost 1,000 mailing addresses and will have to hire additional help to complete a mandatory mailing by the end of the week.
h. A scammer has stolen some sensitive files (documents) about a new product or service your company had hoped to launch next month.
i. An irate customer threatens one of your sales clerks, but there was no physical violence.
The below incidence report is on the topic c) Twisting my back while lifting a bulky package in the office or plant. The target audience is the entire workforce working on the shopfloor. However, through my report I am trying to reach the Operations and Maintenance Management team of the plant to take necessary corrective actions to prevent future occurences of such event.
Please refer to the incidence report below: