The below email is written by Mr.Sunil Perera, a customer. He wants to make a complaint...

The below email is written by Mr.Sunil Perera, a customer. He wants to make a complaint
about a chocolate bar he purchased from the regional outlet in Maharagama. He is sending the
email to the production manager of the chocolate company Mrs. Ann Wijewardena. However,
it has been poorly written. Re-write the email in a style of formal writing.

To:
Bcc:
Cc:
Subject:
Hi Ann,
Complaint about a purchased product and poor service received.
I need to complaint about a chocolate bar and the poor service of the regional outlet of
Maharagama. I bought a bar of your “Dark Fantasy Delight” chocolate at my
neighbourhood from your regional outlet. It was a Monday and the date was on 15th July
2020. The chocolate bar was not in good condition. I want a proper answer and my money
back.
The chocolate bar I bought was all mouldy with little white specks in it. Of course, the
chocolate was on the shelf. Anyway, I unwrapped the wrapper and ate a piece, it was
absolutely disgusting and made me sick to my stomach. I went to the regional outlet and
told them about my incident, but nobody took me seriously. I showed them the chocolate
bar also. Yet, they didn’t do anything about it for a week now.
If you don’t give me my money or send me a reply back, I think that I’ll go to my lawyer
and have him start legal proceedings against you and your chocolate company.
Sometimes your manufacturers of chocolate bars think that you can get away with murder!
You’d better send me better solution.
I want an answer and I want it fast.
Sunil

Expert Solution

Manojponduru answered 1 year ago

duty of care, and the Business judgement RuleA letter of complaint by a customer has...

duty of care, and the Business judgement RuleA letter of complaint by a customer has come to the attention of the directors of the company ( Joseph, Kenesha Deanna and Jahmaria) that the company's supermarket premises are in terrible need of renovation and proper upkeep.1) As a directors, what must they do in order to exercise their duty of care and diligence properly?Explain fully the legal duty to them.explain the practical steps that they must take in order to have...

Miss. Mulán wants to have money available for two trips he wants to make within two...

Miss. Mulán wants to have money available for two trips he wants to make within two (2) and (four) 4 years respectively. For the first trip (year 2), it will require $ 50,000 MN and for the second (year 4) of $ 65,000 MN. Therefore he knows that he must save. The bank that offers the best interest rate is the ACME bank with an annual compound interest rate of 4.5%. How much should you deposit today in order to...

Q2. A customer wants to know if hot sauce packs are randomly distributed. He collected packets...

Q2. A customer wants to know if hot sauce packs are randomly distributed. He collected packets over 5 visits to Taco Bell and then asks you to make the analysis. Here is his data: Sauce Number of packets Diablo 8 Fire 9 Hot 7 Mild 9 Are they randomly distributed? Explain (write a short results section) * I wondered if I'm suppose to do a chi-square but I don't know how to do that or if that could provide me...

Given the following situation below, make an OB history. It must be written in paragraph form,...

Given the following situation below, make an OB history. It must be written in paragraph form, using the format presented in the module. Place you answer here in this platform. Do not attach a file but answer on the space provided below. Situation: Cristina is a 29 year-old woman, 16 weeks pregnant, who comes for a first prenatal visit.She is concerned because she didn’t realize she was pregnant until a week ago. Because of this, she has been actively dieting...

Perry wants to make a settlement on an insurance claim. He was offered one of two...

Perry wants to make a settlement on an insurance claim. He was offered one of two choices. He could either accept a lump-sum amount of $10000 now, or accept quarterly payments of $290 for the next 10 years. If the money is placed into a trust fund earning 3.95% compounded semi-annually, which is the better option and by how much?

When customer wants to purchase a goods, he/she will engage in a decision-making process. Please use...

When customer wants to purchase a goods, he/she will engage in a decision-making process. Please use the model “consumer decision making process” (5 steps) to discuss the purchasing process of one high involvement purchase situation based on your own experience.

Logan also wants to make hamburgers for his party. To do this, he will need meat...

Logan also wants to make hamburgers for his party. To do this, he will need meat and bread. He has $100 to spend on food and the price of a meat patty is $5 and the price of one bread is $2. Each hamburger requires one meat patty and two breads such that his utility function is: U(M, B) = min{2M, B} Write out Logan’s maximization problem. What is the best feasible bundle of meat and bread? I know someone...

Please anwer the following questions: 1) If a customer had a complaint about an employees conduct...

Please anwer the following questions: 1) If a customer had a complaint about an employees conduct how would you handle the situation as a supervisor? 2) What are the factors to improve teamwork and success as a supervisor? 3) Is there anything you would change about supervisor roles in the organization?

1) If a customer provides us an email address, does this automatically mean that we have...

1) If a customer provides us an email address, does this automatically mean that we have the right to use it in our marketing materials? Why or why not? What can we do to help alleviate any misunderstandings that may occur if we misread our customers intent when the customer gave us their email address? 2) What information other than the basic customer contact information like name and address do you believe is the most important to collect for marketing...

XYZ wants to have $192,000 in 8 years. He plants to make regular savings contributions of...

XYZ wants to have $192,000 in 8 years. He plants to make regular savings contributions of $9,400 per year for 8 years, with the first of these regular savings contributions made later today. In addition, XYZ expects to make a special savings contribution of X in 2 years. He expects to earn 13.6 percent per year. What is X, the amount fo the special savings contribution that XYZ will make in 2 years?

Question