Question

Describe how computer systems facilitate communication and collaboration in an enterprise

Answer 1

Every organization need a reliable and secure communication link through which they all can communicate with each other’s, communication is a very integral part of every organization which took place at every level of the firm, thus to ensure that there are no hindrances in this process a reliable and secure network must be established within the organization, thus to tackle this scenario computer systems are used, these play a very vital role with the help of internet every communication process is completed with full efficiency and at an optimum cost.

Computer systems facilitate communication and collaboration in an enterprise in the following ways –

• It is used to facilitate efficient sharing of documents, knowledge and sometimes particular set of skills with the different teams and the organization.
• It is the most reliable and fastest mode for the communication process which is very secure in nature.
• It reduces the load of paper work involved in communication process and brings together disparate communications methods.
• It facilitate the efficient and timely collaboration between people and to improve accessibility to vital information regardless of device and location.
• It creates a digital presence of the organization which is an important part to collaborate with the potential clients.
• Information technology provides an excellent opportunity to communicate and collaborate with the outside world.
• Voice-Over-Internet Protocol — or VOIP — replaced the need for landline telephones in many instances. These lines can provide instant phone communication over the Internet, and often are cheaper than fixed phone lines.