In: Operations Management
Prepare a report analyzing what were Google’s key success factors and elements of the new digital context (new communication technologies, new platforms, new consumer habits, the entrepreneurs themselves etc.)
Answer:
Google’s key success factors and elements of the new digital context:
1. Content that targets users search queries. Whenever the user enters his search query by inserting the text in the search pages of the Google, it shows ‘n’ number of pages with the result of the search. This helps the user in getting the content he was looking for.
2. Google also predicts the user’s intention and behaviour on the basis of his previous searches. This adds benefit to the user in that they need not to enter the full text for searching their desired content over the Google webpage and they get their desired content just by entering the initial words or phrases associated with their search intent. Most often, Google itself displays the recommendations to the users based on their previous searches. The technology that facilitates in identification of the behaviour of users by Google is known as the artificial intelligence technology.