Question

Who is typically responsible for creating a positive organizational culture through language and action? 

group facilitators 

top managers 

middle managers

Answer 1

Answer:

The correct answer to the given question would be Option B (i.e., The Second One)

Reason:

The first option refers to a person who is authorized and has responsibilities to manage a particular group (or team) in the organization. His/her responsibilities include ensuring the performance from each of the group members, achieving a set of group objectives (or goals), creating a healthy positive relationship amongst group members, motivating the group members for increasing their morale and performance level, etc. Thus, the group facilitator is liable to manage a set of people depending upon a particular job role, and not for the organization as a whole. Therefore, we discard the first option.

The third option refers to the set of people (i.e., usually different departments) who work as the intermediatory between the top and lower levels of management. Their major roles and responsibilities include reporting to the top level of management for the decision making purpose in a periodic manner, finding the causes of underperformance at the bottom level of the management, ensuring that the lower-level employees do their task timely and in an effective manner, resolving the conflict and grievances of the lower-level staff, etc. Thus, the middle managers are mainly liable to manage a smooth communication and workflow between the top and lower level of management, and not for the organization as a whole. So, we discard this option as well.

The second option refers to the set of senior-level executives who are authorized and are responsible for the key decisions of an organization (Ex: Chief Executive Officer, Chief Financial Officer, Chief Marketing Officer, etc). Their major roles and responsibilities include: utilizing the organization's resources efficiently and effectively, planning for the long-term future of an organization, ensuring that the organization adopts the change as per the market conditions, critically examining and monitoring the business performance and growth, creating a positive and healthy culture in the organization, etc.

Hence, from the above discussion, we conclude that the correct answer to the given question is the second option.