In: Operations Management
individuals may choose to evaluate a large Canadian organization and ‘develop a strategic analysis of its organizational culture’. The group may choose an organization with strong Canadian roots such as one of the 5 big banks (RBC, CIBC, TD, Scotia, BMO), 3 big telcos (Telus, Bell, Rogers) or some other organizations such as Tim Hortons, Canadian Tire or BlackBerry. In your original work, I encourage you to focus specifically on developing an understanding about why the organization ha the culture they have and how does it impact their employees, partners, and customers.
The project could (but need not) involve an existing or a new transformation project that your group member’s organization is involved in, or it may be a project from the past, but please ensure early on that you have adequate access to information for your project. For the purposes of this project assignment therefore, a small, manageable aspect/ project/ case is clearly better than a large, ill-defined business case. If you have specific questions about the suitability of a project topic or organization – please contact me. You will use topics and exercises done in class to develop your understanding about organizational culture – including but not limited to;
Company Introduction-
Blackberry is a global Canadian corporation that provides business applications and the Internet of Things infrastructure. Previously the brand used to sell consumers mobile phones and tablets but under the leadership of CEO John S. Chen it developed into an industrial information and services business. Specific businesses, automotive makers, and government departments use Blackberry goods to provide cyber security tools, artificial intelligence, portal for emergency management services, real-time operating services, among others.
Organizational Structure-
Blackberry has a highly centralized organizational structure with Chief Executive Officer John Chen leading the board. Thus, the decision-making authority lies at the company headquarters and the other offices carry out their operations according to the commands. In addition, all the chief executives and specialists who take critical decisions are based in the head office. Decision making and preparation are based on the individual leader and venue.
Organizational Culture-
Blackberry fosters a culture of enterprise that focuses on security , trust and creativity. Its key principles include supplying clients with end-to - end connectivity applications that can be trusted and emerging as the security services' leading supplier.
Alignment-
Given that the company is actively involved in supplying consumers with security infrastructure and the Internet of Things, an creative culture is fitting for its mission and vision. The emphasis in the company culture on constant innovation in software and technology helps it meet the customers ' demands.
Leadership-
John Chen 's operations display a pragmatic and emotional leadership style. He entered Blackberry as the company was rapidly losing its clients from a leader in the online database business. John had the vision of providing mobile market database solutions and led the staff, teams, and other executives in that strategic direction. In comparison, he also showed the workers love, concern and appreciation in keeping them engaged and respected at the work place. The dream of the restructuring and development plan contributed to blackberry's competitive assessment of the demand for cloud technology and the Internet of Things.
Issues in Company Culture-
Blackberry's collapse in the smartphone industry was attributed to his pride and stubbornness in the atmosphere of the company. The company has struggled to adapt to the mobile phone industry 's rising business demands, leading to the rise of two giants, Apple and Samsung. The instability in the external environment affected the ability of the then-management to make crucial decisions. Two CEOs, who weren't able to grow rapidly on the market, were present. Besides, there were not enough opportunities to shift the strategic course.
Advantages and Disadvantages-
An creative workplace culture allows the corporation to build a driven and dedicated workforce, which allows improve productivity. Nonetheless, this community faces challenges when the constantly evolving corporate climate doesn't change. In addition , it requires extensive investments to keep up with the market's updated technology.
Recommendations-
As its numerous divisions, Blackberry will concentrate on a more unified operational framework that will help increase the productivity of each corporation, inspire the workers and produce more sales and income.
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