In: Operations Management
Outline the documentation that you would suggest creating to document the system, training, and support users.
An organization must develop master gaurd file and other related documents to guide its workforce on issues related to management system, training & support users.
Training department plan, design, and create documents based on soft copy like audio , videos, etc. Now a days, YouTubbe channel, power point tools , pdf documents can be created for sharing to employees working at different levels in an organization.
It is good to have record keeping system so as to make any reference for future decision making. Companies now a days utilize data base management and storage systems to maintain huge data of employees and customers. It helps in improving the business outcomes through various promotional programs.
Training department officials should have employees inventory about what are the specific people who have delivered some training interventions based on training need assessment.