Question

In: Operations Management

In what kinds of situations is queuing analysis most appropriate? Suggest ways to improve waiting line...

In what kinds of situations is queuing analysis most appropriate?

Suggest ways to improve waiting line operation.

Solutions

Expert Solution

1. Queuing analysis deals with the problems whicj nvolves waiting. queuing analysis is mainly used in the situations like----------1. customer waiting for the services in the banks or the supermarket.

                  2. Waiting for the responses in the computer.

                 3. queuing analysis is also used in public trasportation like waiting for the train or a bus.

                 4. queuing analysis is also used in the failure situation like waiting for failure to occur.

2. Following are the various ways to improve the waiting line operations----------------

1. Reduce the waiting time by making the queuing experience enjoyable.

2. A queuing system should fair so that everyone should be happy like usinf the concept like first in first out or last in first out.

3. Reducing the ques by giving the customer something different to do. it make queuing better for them.

4. you can also make wait line better by going transparent with the cxustomer


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