Question

What are the major reasons for employee complaints about performance appraisal systems?

Answer 1

Here are some reasons why employee complain about performance appraisal system,.

• The most complain is about employee’s biasness. The employees get rating as per their performance by their reporting managers but most employee claim that the favorites of the managers get the good rating. Favoritism ruins the effectiveness of performance appraisal system.
• Second reason is Hypocrisy. It is when the managers do not follow the rules, regulations and guidelines of the company and do whatever they feel like. This generates distrust among the employees.
• Another reason is Poor Informal Feedback. After the rating the employees are supposed to get feedback from the managers. The feedbacks should be positive in order to motivate the employees. But managers do not provide it the same. There is disconnection between the employee’s and the reporting managers about the feedback.

• Some managers give undeserved candidate higher rating just to ignore the conflicts. And the deserving candidates do not get that because it is not possible to give higher rating to all the employees. There is a limitation in ratings. For an example, if 5 ratings are available for higher rating then only 5 employees will get not all the employees. Hence this is again a reason.

• Some appraisals are not based on data and dependent on the memory of the manager. The reporting manager forgets the pas performance and rate as per the current performance. For an example ratings are given quarterly. The manager forgets the performance of 1^st and 2^nd month and gives the rating as per the 3^rd month performance. If the employee has performed very well in 1^st and second month and somehow he or she has not done well in 3^rd month then the probability is that the manager will give him or her a poor rating. This is again a complaint of appraisal system