Question

Avoiding Disclosure of Confidential Information on Social Media

Social media can be a far-reaching and impactful tool in the workplace for spreading messages to your audience, building your brand, or even communicating with employees. However, it can also be a source for leaking proprietary information, posting negative comments about a company, and other harmful communication about employees or the company. This activity is important because practices regarding social media in the workplace can be a gray area as social media usage continues to grow. It is increasingly important for managers to know and implement your company’s social media rules and to make decisions regarding your employees’ social media usage. The goal of this activity is to provide you with techniques for making decisions about social media in the workplace.

It is brought to the attention of the Horizon Technologies project manager that one of his employees has told someone outside the company information about a proprietary product, information that was then leaked on social media. How does he handle the situation? How would you?

In the case of Serena’s social media complaints about the company, Don says the key is that, though her comments did not put the company in a good light, there are important lines she did not cross. ________, racial bias, and foul language are the three examples he cites that would be infringements on company social media policies.

Multiple Choice

• Misspelling the company’s name

• Using social media while at work

• Unflattering selfies

• Ignoring social media training

• Hate speech

Answer 1

Firstly, manager should have to find out that the employee had intentionally leaked the information or by mistakenly, How the information got leaked and who get the information. Manager can handle the situation by following ways like:

• Manager can investigate and find all the sources. Then, after fired the employee.
• Give the training to the employee on how to handle the company's confidential data.
• May take a legal action
• Update the data breach response plan to stop from leakage of information.

So, manager have many options to handle the situation. He can take the decision. which is best in the interest of the organization. If I'm in the place of manager. As a manager, I will firstly investigate how the data can breach and all other ways. which can help to leak the data. then, i will give a training to the employees to how to handle the data or information in the working place. Also, I will may take the strict action against the employee. who leaked the information in the social media. Along with, all these I will try to stop the spread of information. which can give the benefit to the competitors.

Multiple choice:

Answer - Hate speech

Explanation - Hate speech, racial bias, and abusive(foul) language are the example. Which can break the company's social media policies. This can affect the company image and may affect the customer's emotions.