In: Operations Management
Find two articles on information systems best practices. Discuss some of the key issues to be aware of and the best practices to mitigate them. ? Discuss strategic analysis decisions in the next five years, what we need to watch out for in the information technology (IT) field, and how these decisions will impact the overall company. ? Examine potential changes in IT related to innovation and organizational processes. ? List and describe internal (online) information security risks and mitigation tactics and how they will affect decision-making strategies. ? List and describe external (building) information security risks and mitigation tactics and how they will affect decision-making strategies.
The information system is the management of all the information available in the company when it is required at the right time by the right person. The main issues arise in managing the information system is the lack of standardization in the Information system. Employees want to work according to their wish but an information system forces them to work according to the standards set by the management. The other key issue with the information system is the presence of security risks as we have seen in recent past how security breaches by unethical companies have made huge losses of personal information of lakhs of people. These are main issues with the information system right now.
To mitigate these issues specialized information management systems can be used for specific business functions like Customer relationship system, Business intelligence system, Salesforce automation system, knowledge management system. These systems have most of the tasks automated and just to be maintained and directed by humans which decrease the chances of human error and it forces the users to work according to the code set by the management. These systems are intelligently designed which helps even non-IT professionals to understand things and to work on other key elements of the customer rather than just wasting time in the technical part of the work.
For maintaining the security, first of all, the key thing is to give importance to data available as there is not so much importance given by companies to the data available and that's why less importance is given to the security as well. To protect the organizations' valuable data, the company should implement firewalls, spyware monitoring, anti-virus software and also some protection of intrusion detection as well. With the surge of using more cloud-based systems, it is very necessary to upgrade your hardware and software regularly. Use private and secured networks for data transfer and access to crucial data is restricted to few users only. Backup of data is also very important in case of any data loss.
Strategic Changes in IT in next five years
The changes have begun in IT sector in recent years and we are going to see more change in coming 5 years as well. The more use of automation via machine learning is going to come, with less use of programmers and less human intervention and more usage of automation process which will completely change the decision making in IT sector. Upcoming technologies like AR/VR will have a major hold on the IT sector and traditional coding languages will be of less use and it has the crucial impact on the decision making as IT sector is majorly human capital. So it will depend on how the IT sector is going to hire and fire new employees. What kind of organizational structure is an organization going to have in future? Whether they are going to move with the same or with less employees and more automation part. This is going to be an interesting see in the future as for how these key changes will impact the organization structure of IT sector. How they are going to adapt to new upcoming technologies.