Question

In: Operations Management

Imagine you are the manager of the care coordination department in a large clinic. How will...

Imagine you are the manager of the care coordination department in a large clinic. How will you use IT to provide excellent care coordination for your patients with a chronic disease? Consider how you will identify the chronic disease patients, how the EMR will supply the needed information for your staff of nurse care coordinators, and the role that medication adherence plays.

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Expert Solution

Information Technology can be used to provide excellent care and coordination for patients with chronic disease by making a record of their history, contact information and address in a database and send reminder to them for monthly check up by sending an SMS on register mobile number. If the expertise doctor is unavailable then the patient can be notified immediately and ask them for the next appointment with the medical practitioner. The electronic medical record needs to be updated regularly so that the patient with chronic disease can be identified by the staff and nurse care coordinators. The prescribed medicines should also be included in the electronic medical records that would imply the condition of patient suffering from chronic disease. Some medicines are prescribed only when severe stage has been reached of the chronic disease, search patients need extra attention and care by the staff and nurse coordinator.


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