In: Operations Management
a. what is meant by the term "Tool of marketing".
b. describe each point of tool of marketing..
c. give example of each tool as use "MCB Bank" as an example.
Answer 1
Tool of marketing are the tools which inform the customer about the
product or services which a particular company is offering them.
Marketing tools help the customer get to know what the value of the
product is and additional info that might be helpful to the
customers. Examples of tools of marketing a email marketing,
Facebook advertisements, Google keyword planner etc.
Example of some of the tools of marketing as follows-
1. Email marketing- in email marketing the company sends the
catalog of the the products and services which it is selling to the
customer in which they are available. This catalog contain the
detail about the product and services the company is providing and
if the customer is interested in that particular product or service
he or she can simply contact the company in order to get more
details.
2. Facebook advertisement- Facebook advertisement is one of the
cost effective way to reach the target customer. In Facebook
advertisement company can target people from a particular age group
which are confined to a geographical territory and have a
particular area of interest. Company can promote their product
through Facebook sponsored pages.
Answer 2
The different points regarding tools of marketing are as
follows-
1. Companies must regularly keep adding something new so that the
customer is engaged.
2. Always separate yourself from the competition in order to have a
competitive advantage.
3. Companies must become a valuable resource and must keep on
adding things which are valuable from the customers point of
view.
4. Company must always promote the end result, so that the
customers find a reason to buy the product or service.
5. Change is the biggest challenge of a business and hence the
companies must adopt itself to the changing demand of the
customers.
Answer 3
MCB Bank can use several marketing tools for promotion of itself.
The company can engage the customers through its Facebook page. The
company can keep on posting regular updates on its products and
services which are launched so that the customers are aware of it.
The company can also do email marketing so that the product and
services are regularly updated to be customers. MCB Bank also can
use outdoor advertisement so that customers can create in brand
image of the bank consistent in the mind.
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