Question

Write about Strategic Quality Management, with examples.

Answer 1

Strategic quality management (SQM) is the concept which focuses on managing and developing the quality with the implementation of planned strategies that emphasize on initiatives like cost management, stock control, and different processes.

Below are the advantages of strategic quality management:

1. Focuses on understanding and fulfilling the needs of customers first.

2. It ultimately leads to enhanced competitive advantage.

3.helps in the reduction of costs, that leads to increased profits and faster growth.

4. Moreover, it leads to efficiency in operations.

5. It makes sure to maintain consistency in products and services.

6. Creates more opportunity.

Examples of strategic quality management comprise of check on quality circles, control on the statistical process, Taguchi methods, and quality function deployment.

5 phases of strategic quality management:

-the setting of goal: it's important firstly to set goals in both ways that are, short term and long terms.

-analyze the information: analyzing should be on the basis of business type and then giving strategic directions further.

-build a strategy: formulate different strategies according to the targeted plans.

-implementation of strategies: give or distribute the responsibilities and duties within the employees and make sure everyone implements according to the goals.

-evaluate and control: now, last phase is evaluating the plan and controlling in by monitoring it carefully.

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