Think about a product you purchased recently that broke or did not live up to your...

Think about a product you purchased recently that broke or did not live up to your expectations. Write a positive letter to the company about the product, the situation, and your desired outcome. Be clear, specific and in depth.

Expert Solution

Recently I had purchased an all in one controller from Logitech which, as advertised, had the ability to allow the user to control all the essential functions of their home with the use of the single device. This means all the electronics, established connections as well as security systems which are connected to the network.

To Logitech

I had recently purchased your product (AIO remote) in order to be able to control the functions of the devices in my home. The functionality was as expected, All the connected devices were easily identified and essentially connected to the controller easily. This device was a life saver. It has the ability to check, monitor the working status as well as allow the user control of all these devices from a single monitoring device. While the functionality is astounding, such is not the case with the product quality. I have had the product for over 23 months now and have realized that it will eventually become an essential part of my household this is why I am writing this letter to your company in the hope you will address the issues at hand and allow your consumers some peace of mind as they make a commitment to purchase the device. The device is functional, elegantly designed, sleek and operational since the very beginning. But, the buttons are a drawback to the entire design, their placement over and under the control screen do not allow for ergonomic handling of all the functions easily. Secondly, the remote itself is not made up of a string material which is why I was able to break it while accidentally dropping it from the couch on to the ground. I do agree that this situation can be considered as my own fault, but, it should also be taken into account that the drop height was around 2 and a half foot and that itself is a concern that needs to be addressed.

I hope Logitech decides to fix this problem.

keosha answered 1 year ago

New Product Development Think of a new product you recently purchased or used, or an ad...

New Product Development Think of a new product you recently purchased or used, or an ad for a new product. Share with the class this new product idea; in addition to describing this new item indicate whether this new product is either additions to existing product lines or improvements or revisions of existing products. Do you believe your new product will be among the few new product ideas that are truly successful? Why or why not?

Think about the products that you have purchased recently. Were they a want or a need?...

Think about the products that you have purchased recently. Were they a want or a need? Could you have purchased a "lessor" product? (Example: A Coach purse or a TJ-Maxx purse). Why do people "feel" like they need to purchase name brand or extravagant products. (Ex. Mercedes, Starbucks, Gucci, etc.) Comment on income levels and the substitution effect? Does the amount of disposable income really matter? (In other words, once your necessities (food, water, shelter, clothes, insurance, cell phone, etc....

In your initial post, identify a product or service that you recently purchased. Describe the steps...

In your initial post, identify a product or service that you recently purchased. Describe the steps you took during the consumer buying process and identify the factors that influenced your purchase decision. Respond Review the consumer purchase decisions of your peers and in your replies identify at least three (3) examples of business-to-business (B-2-B) transactions necessary to produce the end product. For example, if a student explained why they purchased a Nissan Altima you could describe the following business purchases:...

"WHY DID YOU PICK CANADA AS YOUR DESTINATION TO LIVE, WORK AND STUDY? HOW DID YOU...

"WHY DID YOU PICK CANADA AS YOUR DESTINATION TO LIVE, WORK AND STUDY? HOW DID YOU HEAR ABOUT CANADA? WHAT WAS YOUR IMPRESSION OF CANADA BEFORE YOU CAME HERE? WHAT IS YOUR IMPRESSION NOW THAT YOU LIVE IN CANADA? DISCUSS WITH REAL LIFE EXAMPLES" Word limit 300-400

Think about a product you have considered buying lately or one you recently bought. What elements...

Think about a product you have considered buying lately or one you recently bought. What elements of the promotional mix were used for this product? Where they integrated? How or how not?

What did you think of VERTIGO? Just your general reactions. What did you think Hitchcock is...

What did you think of VERTIGO? Just your general reactions. What did you think Hitchcock is trying to say? What was your reaction to the various plot twists?

3. Think about a change made by your college or workplace that you resisted. Why did...

3. Think about a change made by your college or workplace that you resisted. Why did you resist the change? Could the organization have done anything differently to reduce resistance? 4. Consider Lewin’s three-step process. Which of the three steps do you think would be hardest to do? How might experience help develop a manager’s ability to use this change process?

Think about your marginal product of labor. If you worked or have worked at a job,...

Think about your marginal product of labor. If you worked or have worked at a job, what were the factors that made you more productive? List 4. Did your co-workers make you more or less productive? list two reasons. If you have not worked, use being a student as your example.

Think about your product or service. How can you extend your offerings to better keep and...

Think about your product or service. How can you extend your offerings to better keep and grow your customers?

Think of a project that you recently began or considered beginning. What did you tell yourself...

Think of a project that you recently began or considered beginning. What did you tell yourself when you began the project or failed to begin the project? Think of a time you were feeling lonely. What were you telling yourself at that time? Think of a day when you were feeling stressed or overwhelmed at work or school. What were you telling yourself at that chaotic time? Think of a criticism you recently received from a fellow student, coworker, boss...

Question