Question

Please identify the type of training evaluation used in each scenario. Your choices for each scenario are one of the four types of evaluation:

1. Results Evaluation;

2. Behavioral Evaluation;

3. Learning Evaluation;

4. Reaction Evaluation

A. A curator of a traveling new exhibit examines the wear on the new museum floor in the room where the exhibit is located to ascertain the popularity of the exhibit. What level of evaluation is this?

B. Rod goes through training on controlling his temper at work. After the training, Rod fills out a survey asking him how well the training has done in helping him control his temper. What level of training is this?

C. Rod goes through training on controlling his temper at work. After the training Rod fills out a survey presenting him with a number of scenarios on how a person might cope with situations that might lead to interpersonal conflicts. Rod had taken the same survey before the training. Rod demonstrated much more acceptably social behavior on the survey following the training. What level of training is this?

D. Rod goes through training on controlling his temper at work. Rod has had a number of run-ins with his peers leading to this training. This has led to poor performance appraisals for Rod in the area of interpersonal relations. After the training, Rod acts very differently at work toward his subordinates. In his next performance appraisal, Rod receives a great and much improved rating in the area of interpersonal relations. What level of training evaluation is this?

E. Rod goes through training on controlling his temper at work. Rod has had a number of run-ins with customers leading to this training. This has led to poor customer relations and a loss of sales for his company. After the training Rod acts very differently at work toward his customers and they are pleased to do business with him. The quarter following the training, Rod’s sales figures are way up from the quarter before the training. What level of training is this?

F. Rod goes through training on controlling his temper at work. Rod has had a number of run-ins with customers leading to this training. This has led to poor customer relations and a loss of sales for his company. After the training, in Rod’s opinion all his customers are now pleased to do business with him. What level of training is this?

Answer 1

There are four level of evaluating training program

1. Reaction : it measures how trainees reacted towards training. Its also measure how effective infrastructure and facilities available for sucessful training.
2. Learning : It measures how much learning is provided and increase in knowledge for trainees
3. Behaviour : It measures how trainees apply the learning from training
4. Results : Its analyze the final results of training. It relates to some objective and specific number or gain either to employee or organisation or both.

A.A curator of a traveling new exhibit examines the wear on the new museum floor in the room where the exhibit is located to ascertain the popularity of the exhibit. What level of evaluation is this? - Reaction Evaluation

B. Rod goes through training on controlling his temper at work. After the training, Rod fills out a survey asking him how well the training has done in helping him control his temper. What level of training is this? - Reaction Evaluation

C. Rod goes through training on controlling his temper at work. After the training Rod fills out a survey presenting him with a number of scenarios on how a person might cope with situations that might lead to interpersonal conflicts. Rod had taken the same survey before the training. Rod demonstrated much more acceptably social behavior on the survey following the training. What level of training is this?- Learning Evaluation

D. Rod goes through training on controlling his temper at work. Rod has had a number of run-ins with his peers leading to this training. This has led to poor performance appraisals for Rod in the area of interpersonal relations. After the training, Rod acts very differently at work toward his subordinates. In his next performance appraisal, Rod receives a great and much improved rating in the area of interpersonal relations. What level of training evaluation is this? - Results Evaluation

E. Rod goes through training on controlling his temper at work. Rod has had a number of run-ins with customers leading to this training. This has led to poor customer relations and a loss of sales for his company. After the training Rod acts very differently at work toward his customers and they are pleased to do business with him. The quarter following the training, Rod’s sales figures are way up from the quarter before the training. What level of training is this? -Results Evaluation

F. Rod goes through training on controlling his temper at work. Rod has had a number of run-ins with customers leading to this training. This has led to poor customer relations and a loss of sales for his company. After the training, in Rod’s opinion all his customers are now pleased to do business with him. What level of training is this? - Behavioral Evaluation