Question

In: Psychology

presentation powerpoint about non-verbal communication

presentation powerpoint about non-verbal communication

Solutions

Expert Solution

1. What is non-verbal communication?

Communication without words; communication by means of space, gestures, facial expressions, touching, vocal variation, and silence for example (DeVito)

2. Facts about non-verbal communication.

  • APA numbers indicate that:
    • 38% of the meaning of any message is VOCAL
    • 55% of the meaning of any message is FACIAL EXPRESSION
    • 7% of the meaning of any message is VERBAL
  • MLA numbers indicate that the number is closer to 70-75% of all communication is nonverbal.

3. Reasons why non-verbal communication is relevant.

  • Nonverbal communication is our richest source of information about emotions and feelings.
  • Nonverbal communication is less apt to deceive, distort, or conceal.
  • Paralanguage communicates “between the lines.” Paralanguage is defined as vocal quality such as pitch, rate, and tone.
  • It is highly efficient. Think of gestures that communicate easily and readily what it may take several words to communicate.
  • It provides subtlety and suggestion to imply what we cannot or do not want to commit to words.

4. Characteristics of non-verbal communication.

  • It is continuous.
  • It is rich in meaning. It can be confusing. (crossing arms/crossing legs/ passive)
  • It conveys emotion.
  • It is guided by norms and rules of appropriateness.
  • It is culture-bound.

5. Types of non-verbal communication.

  • Facial expressions
  • Gestures
  • Paralinguistics
  • Body language and posture
  • Proxemics
  • Eye Gaze
  • Haptics
  • Appearance
  • Artifacts

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