In: Operations Management
a. What are Toyota ethical and diversity issues?
b. How would Toyota ethical and diversity issues be
addressed?
INTRODUCTION: Toyota Motor Corporation is one of the famous brand names in automobile industry. Toyota is a multinational company its headquarters are in Japan. The brand is famous through all over the world. There is so much demand for the company products basically the design, safety, quality and performance which attract so many customers to prefer Toyota products. Its world's largest automobile company which huge sales in the market.
It is founded in 1937 by Kiichiro Toyoda. The products that produce by Toyota Company are automobiles, luxury vehicles, commercial vehicles and engines. There are huge numbers of employees in the organization they are 364445 employees serving throughout the world in Toyota Corporation. Its huge record in market sales and one of the leading sales and hybrid vehicles across the world. It receives the best company award for its quality service in Japan.
TOYOTA ETHICAL AND DIVERSITY ISSUES: Every company will have a ethical and moral values in developing customer based goods. Their basic policy needs to follow ethically to move the company and get the customer satisfaction.
The first measure in automobile manufacturing industry is providing safety and quality products to its customers. Because it’s a vehicles manufacturing company its basic ethics are to produce the quality assured and safety for every customer.
Toyota best for its safety and quality measures but when they presentation shows "win for Toyota safety group” 'in the year 2007.Toyoto completely failed to produce products that meets its quality and safety of customers.
They failed to follow the rules and regulations in producing the quality assured and safety related products.
If something happened and products that doesn’t meet the rules and regulations there is an investigation process to find the cause but Toyota failed to investigate.
Toyota completely missed its ethics in manufacturing and producing goods that assure customer safety like installation of air bags and strong door looks etc, products are not manufactures as they are.
It’s always concentrated on getting the profits to the organization in delaying the investigations and installing the safety measures in the vehicles.
Instead of resolving the issues that are identified in the industry started negotiating them and tie up with governments to make their issues unattended.
Toyota is always committed to diversity in its every corner of the business in order to assure the respect and continuous improvement in their industry.
Diversity in the industry improves the efforts in the workplace to facilitate the exchange of perspectives, improve problem solving methods that can able to solve the issues by new innovative ideas and respectful work environment.
Toyota taken the pledge in achievement and summarized under the following key business areas. Its commitment and strategy for becoming a multibillion dollar company represents the 21st century diversity strategy.
Toyota is named as one of the diversity corporation among 50 companies and its competition diversity industry it ranked 29th on the list for its best practices.
TOYATA ETHICAL AND DIVERSITY ISSUES BE ADDRESSED: It’s very important in every industry to follow the ethical and diversity in the organization. They should be in more diverse way when they are organization is globally expanding. The global firms always recognize the importance of talent resource and train and improve them to reach out to their clients and also achieve growth in the organization.