In: Operations Management
CROSS-CULTURAL EDUCATION AND TRAINING PROGRAMS
Cross-culture education and training programs are ways of managing diversity in an organization. It is an important method used for promoting effective cross-cultural communication and interaction. Cross-cultural training and education can be defined as a procedure used to enhance an individual’s ability to cope with cross-cultures and perform effectively in a new cultural environment. Cross-cultural training and education programs contribute to increasing the ability of employees in the organization to understand the culture of others' fellow mates including the values and ethics of another culture. It develops interest among employees to understand other employees' backgrounds and cultural heritage.
It provides the following advantages to the company and employees as well: