In: Economics
Human Resource management subject
Circle the ONE best answer.
1. What HR activity determines what, where, when, and how work
tasks are done?
a. defining and designing work
b. human resource planning
c. recruitment and selection
d. employee relations
2. What HR activity provides the resources to assist employees in
developing the necessary knowledge and skills to do their jobs
today and in the future?
a. job descriptions and design
b. human resource planning
c. training and development
d. strategic planning
3. What HR process ensures that people in the organization are the
right people with the right skills at the right time in the right
place?
a. human resource planning
b. job descriptions and work design
c. recruitment and selection
d. employee relations
4. Which of the following is NOT an emerging area in the field of
HRM?
a. high performance work groups
b. incentive compensation
c. organizational development
d. human resource information systems
5. What are two emerging areas in the field of HRM?
a. organizational development and flexible work arrangements
b. incentive compensation and labour relations
c. pay and benefits, and safety
d. performance management and job design
6. What are two emerging areas in the field of HRM?
a. executive compensation and labour relations
b. safety and unions
c. performance management and staffing
d. high performance work groups and HRIS
7. What emerging HR activity is an extension of training and
development?
a. on the job coaching
b. learning and organizational development
c. human resource planning
d. employee development
8. Which term describes the structure of HR processes and
activities and their relationship to the organization and the
employees?
a. linear
b. integrated
c. functional
d. dynamic
9. Why is it important that line managers understand HRM?
a. it allows managers to meet their goals through the achievement
of organization goals
b. it allows managers to apply HRM principles in the execution of
their technical skills
c. managers are the key link between the employee and the
customer
d. managers are responsible for a wide range of HRM
activities
10. Jayne Carter, the Vice President of HR for Starline Hotels is
focused on ensuring that Starline Hotels is staffed with the most
effective human resources to achieve the organizations strategic
goals. What is Jayne’s role?
a. operational
b. strategic
c. staffing
d. administrative
11. What actions must managers or HRMs take to ensure privacy
legislation is upheld?
a. ensure that all personal information is NOT discarded
b. do not collect employees’ personal information, only collect
work-related information
c. provide employees limited access to their online or paper
personal files
d. acquire written consent when collecting and using employees’
personal information
12. Which legislation is paramount over other employment
laws?
a. labour law
b. employment equity law
c. human rights law
d. criminal law
13. What are the two basic employment laws for companies that are
federally regulated?
a. Canada Human Rights Code and Canada Labour Act
b. Canada Labour Code and the Canadian Human Rights Act
c. Canada Human Rights Code and Labour Standards Act
d. Canada Labour Standards Act and Canada Human Rights Act
14. What is acceptable grounds for discrimination?
a. religion
b. handicap or disability
c. lack of qualifications
d. race or colour
15. Which example is systemic discrimination?
a. asking female candidates to demonstrate tow-motor ability, but
not male applicants
b. requesting only persons with disabilities undergo pre-employment
medicals
c. using word-of-mouth hiring practices
d. administering a personality profile assessment during the
selection process
16. What is a justifiable reason for discrimination based on
business reasons of safety or effectiveness?
a. a bona fide occupational stipulation
b. employee wellness
c. a bona fide occupational qualification
d. reverse discrimination
17. What is the term for employers’ attempts to adjust working
conditions and employment practices in order to prevent
discrimination?
a. prohibited ground of discrimination
b. bona fide occupational qualification
c. reasonable accommodation
d. undue hardship
18. Why does health and safety concern managers and
supervisors?
a. because customer service as well as safety is extremely
important
b. because of global competition
c. because cutting costs is essential
d. because occupational health and safety accidents are numerous
and costly
19. Which of the following is a factor that causes an occupational
illness?
a. stove burns
b. fracture (workplace accident)
c. inhalation of fumes
d. back injury
20. Which of the following is a factor that causes an occupational
injury?
a. chemical exposure
b. fracture (workplace accident)
c. inhalation of fumes
d. stress
21. Which of the following is an occupational injury?
a. chemical exposure
b. fracture (workplace accident)
c. inhalation of fumes
d. stress
22. Which of the following is an occupational illness?
a. chemical burns
b. leg fracture
c. inhalation of asbestos
d. cumulative trauma disorders
23. In all jurisdictions, to whom are employers required to report
any accidents that cause injuries or diseases?
a. the Occupational Health and Safety officer
b. the company doctor
c. local health officials
d. the Workers’ Compensation Board
24. Which of the following is an employee responsibility for health
and safety?
a. perform all duties assigned regardless of risk of exposure to
hazards
b. implement health and safety programs
c. follow all safety rules and regulations
d. report all unsafe conditions to the Workers’ Compensation
Board
25. In defining work, what does the line manager determine?
a. the rank order of positions in the organization
b. the method of job analysis to be used
c. the rate of pay for jobs
d. the tasks and activities to be performed
26. In the future, what will companies use to describe the work to
be done instead of focusing on job descriptions?
a. work profiles
b. roles
c. competencies
d. position
27. What are two reasons that the line manager should take the
primary role in defining work?
a. because the line manager is responsible for defining performance
standards and rate of pay
b. because the line manager determines the duties to be performed
and knows what skills the job requires
c. because the line manager knows what knowledge the job requires
and the rate of pay
d. because the line manager determines the tasks to be performed
and the rate of compensation
28. Which of the following HRM processes does NOT make use of
information about the work or job?
a. training and development
b. recruitment and selection
c. information systems requirements
d. performance evaluation
29. What do the duties of a job consist of, ideally?
a. related tasks among various jobs
b. tasks and activities that are distinct from each other
c. natural units of work that are similar and related
d. a blend of complex and routine tasks
30. Which best describes the relationship between job requirements
and HRM processes?
a. Job design effects can correct almost all employee motivation
problems.
b. All HRM processes use information on jobs.
c. A major use of job analysis information is to identify
performance deficiencies.
d. Unions generally use job information from job analysis
SHORT ANSWER QUESTIONS
1. Identify and briefly describe any four HR activities in an
organization.
2. List six competitive challenges faced by Canadian organizations.
Describe and give an example of any one of the six challenges faced
by an organization you are familiar with.
3. Define strategic HRM and how it is linked to an organization’s
business strategy. Provide an example.
4. Define and give three examples of one human right legal concept
affecting managers and HRMs
5. Choose two of the situations below. Describe whether you think
the workplace behaviour is discrimination or not. Describe the
factors that influenced your decision. Ensure you list the human
rights prohibition and include at least one human rights legal
concept for both of your answers.
1) Solution: defining and designing work
Explanation: The defining and designing work ensures what, where,
when, and how the tasks will be performed
2) Solution: training and development
Explanation: The training and development assist employees in
upgrading their knowledge and skills in performing the tasks
3) Solution: human resource planning
Explanation: The human resource planning ensures that right
candidate with the right abilities should be at the right time and
in the right place
4) Solution: high performance work groups
Explanation: In the field of HRM the emerging areas does not
includes the high performance work groups
5) Solution: organizational development and flexible work
arrangement
Explanation: In the field of HRM two emerging areas are the
flexible work arrangements (demographics, engagement); and HR and
management systems
As per policy we have to answer first four questions; I have
answered more than it