Question

Develop a detailed selection plan for this position. In this case, you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case, and fitting the selection measures into the plan format as shown in exhibit 8.2 in the book. The current selection methods are the experience check, education check, Marshfiled Applicant Exam, and the Retail Knowledge Test. Do not include the current interview as part of the selection plan.

Answer 1

Before candidates are evaluated, it is important to base assessment methods on the logic of prediction and to use selection plans. The logic of prediction focuses on elements in applicants’ past situations that may correspond to KSAOs critical to success on the job. The selection plan involves detailing the required KSAOs and indicating which selection methods will be used to evaluate each of them. The selection sequence is the order of methods used to narrow down the initial applicant pool to candidates, then finalists, then job offer receivers. The selection plan for Tanglewood is outlined in the following table:

		Method of Assessment
Major KSAO Category	Necessary for Selection?	Experience Check	Education Check	Marshfield Applicant Exam	Retail Knowledge Test
Knowledge of organizational policies and practices	No
Skill in judgment and decision making	Yes
Ability to develop original solutions within prescribedparameters	Yes			X
Knowledge of retail managementpolicies and practices	Yes	X	X		X
Knowledge of legal precepts underlying personnel management	Yes		X
Skill in the analysis of financial andoperational data	Yes	X	X
Ability to reason inductively	Yes			X
Knowledge of customer serviceprinciples	Yes	X	X		X
Skill in managing personnel resources	Yes	X
Communication and speaking skills	Yes