Question

In: Operations Management

What kind of training and/or preparation should managers and supervisors receive, to be able to conduct...

What kind of training and/or preparation should managers and supervisors receive, to be able to conduct performance appraisals? Debate and discuss the relevance of such performance appraisals under the work from home scenario.

(Side note: please make the answer worth 25 marks)

Solutions

Expert Solution

A performance appraisal, also called a performance review, development consultation or staff evaluation, is one of the ways in which employees' work is documented and evaluated. Performance appraisals are part of career development and include regular reviews of employees' work in the organization. The annual review of the results has been criticized for giving too little feedback to be useful, and some critics argue that review of results is generally worse than good.


Performance appraisal is a systematic, periodic, process that assesses each employee's performance and productivity in relation to established criteria and organizational goals. Other aspects of each employee are also considered, such as organizational behavior, preparation, potential for future improvement, strengths and weaknesses.

There are three methods for collecting PA data: production, purpose, staffing and evaluation. Evaluation Evaluation is most commonly used in different evaluation methods. Historically, PAs are held annually. However, many companies switch to shorter cycles and others switch to PA with shorter cycles. Interviews can include functions such as "advising employees, advising and developing employees, and sending and discussing compensation, employment status or disciplinary decisions." PA is often included in performance management systems. PA helps subordinates answer two important questions: First, "How do you expect me?" Second, "How can I meet your expectations?"

Performance management systems are used to "manage and align" all organizational resources for maximum efficiency. “How the practice is managed within an organization determines the success or failure of an organization. Therefore, improving PA for all must be among the highest priorities of modern organizations.

Some PA applications include compensation, performance improvements, promotions, end validation, testing and more. Although there are many potential benefits of PA, there are some potential drawbacks. For example, PA can facilitate communication between management and employees. However, PAs can lead to legal problems if not implemented properly, as many employees tend to be dissatisfied with the PA process. PAs that have been created and identified as useful in the United States may not be transferable between cultures and cultures.


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