Question

Reflect on the types of communication that you have observed and participated in through the work term(s) you've completed to date. Discuss how effective or ineffective communication practices have played a role in the work environment(s) of your work term(s)

Answer 1

Please mentioned below the answer

Effective communication is important in both personal and business aspects of our lives, particularly as ineffective communication can create short- and long-term hostilities as well as decreased work productivity. We often don’t think about the process of communicating while we are doing it, but paying closer attention to how you both send and receive information can eliminate problems and improve relationships.

Communication and Transmission Process

We are taught to communicate from birth, without thinking of it as a process. If you initiate the communication, you are the sender, attempting to convey messages to a receiver. You encode your information in terms you think the receiver will understand, such as words, laughter and facial expressions.

How you communicate is called the transmission, which can be verbal, written, or even silence. The receiver has to decode or decipher the information you send, and then he offers feedback, which gives you an indication of whether he understood your intent.

The Benefits of Effective Communication

Communication is effective if everything in the communication process goes as planned: the receiver understands the message in the way you intended. Professionally, this allows proper procedures to be executed correctly and on time, increasing productivity and saving money. Personally, it prevents misunderstandings and can enrich relationships. Understanding strategies for effective communication such as listening, focusing on the others in the process, and asking questions for clarification all improve your chances for effective communication.

Ineffective Communication Creates Barriers

Any disruption or failure in the process can create ineffective communication. Language is an obvious example; if you as a sender speak in a language the receiver doesn’t understand, the communication fails. Writing a message to a person who has difficulties reading is also ineffective communication. These are called barriers, and they are not all so obvious.

For example, if you have an idea but lack confidence to speak up, that is a barrier. Body language, such as slouching in a chair so that it looks like you are bored, is also a barrier.

Removing Barriers to Increase Effectiveness of Communication

Removing barriers will increase your odds of communicating effectively. Both senders and receivers should pay attention to others in the process, making eye contact, listening intently and avoiding distractions.

By being empathetic, you are imagining what it is like to be in the other person’s situation, which helps the communication process. Stereotypes, generalizations and inaccurate perceptions are also barriers, and are harder to remove since you must be aware of them. Watching and listening to others can help you gauge your stereotypes and perceptions in relation to others and help you improve your communication.

Communication in the workplace is one of the signs of a high-performance culture. Exchanging information and ideas within an organization is called workplace communication. However, effective communication occurs when a message is sent and received accurately. In every aspect of life (both professional and personal), effective communication is important to success and happiness. Effective communication in the workplace is central to all business goals.

Why is communication so important in the workplace?

• It avoids confusion
• It provides purpose
• It builds a positive company culture
• It creates accountability

Improving communication starts at the top to meet your business intent. Often, effective communication at the workplace is what distinguishes a good leader from a great one. Communication at workplace defines organizational goals and helps coworkers collaborate. This is a step towards a fundamental business practice for a committed and productive workforce. In a study, companies ranked communication skills twice as important as managerial skills. Here are the skills that employers mostly seek in new hires, ranked in terms of priority.

• Oral communication
• Listening
• Written communication
• Public speaking
• Adaptability

It’s vital to measure communication so you can see what works, what doesn’t, and tweak it accordingly. Workplace communication is important to your growth and success. It allows everyone to share their inputs and feel that their ideas are being valued.

To make sure you communicate in the most effective manner possible, you need to know what are the 7 principles of communication. Therefore, below list of the 7Cs of communication, also known as the 7 principles of communication, will provide you with a useful checklist to ensure good communication in the workplace.

1. Concrete

When your message that you want to convey is concrete – not liable to have fallen, your audience (team or clients) will have have a clear picture of what you’re trying to tell them. It will only be concrete when it has suitable data that backs it up. Your argument should be supported by factual material that includes data and figures, leaving no space for the audience to imagine the things.

2. Coherent

The whole point behind your message will be useless when you are not coherent. You need to have a good understanding of what goes where and what comes when. Coherent communication is logical. It is a well-planned, logical and sequential manner of communication. There should be a good connection with the main topic and the flow should be consistent.

3. Clarity

The purpose of your message should be clear so that the reader doesn’t head up scratching his/her head to understand what you mean. Be clear of what format do you want to say it in. Be clear about your goal or purpose. Your readers shouldn’t have to make assumptions regarding what you’re trying to say. For example, the sentences should be short, prefer the active voice and state it in separate bulleted points.

4. Commitment

Commitment is a major part of workplace communication skills. It simply measures one’s dedication and the degree to which one communicates surety in the argument. It convinces the prospects kindly. A well-committed message will leave a greater impact and increase your morale.

5. Consistency

The choice of words matters when you are communicating at work. Your words shouldn’t leave your team confused. You need to communicate your message in the least possible words, have the consistency of tone, voice, and content so that you can save time. There is no room for repetition. Try to use short sentences and short words.

6. Completeness

Never leave your sentences incomplete. Each message must have a logical conclusion. People shouldn’t be left wondering if there is more to come. Make sure you communicate completely that includes the need to be informed and take action.

7. Courteous

Let’s keep it positive. Your argument should make the other person respectful. Try your best that in your communication you’re honest, respectful, open and polite. Say it with proper care and it will be perfectly effective and important. Offensive words can put off people.

  Good communication is an essential tool in achieving productivity and maintaining strong working relationships at all levels of an organisation. Employers who invest time and energy into delivering clear lines of communication will rapidly build trust among employees, leading to increases in productivity, output and morale in general. Meanwhile, employees who communicate effectively with colleagues, managers and customers are always valuable assets to an organisation and it is a skill which can often set people apart from their competition when applying for jobs. Poor communication in the workplace will inevitably lead to unmotivated staff that may begin to question their own confidence in their abilities and inevitably in the organisation.