Question

Paper

Select a job (a customer-facing job would be good) and use that job for your analysis.

1. Use the template and complete the job description (BELOW)
   • Job Title and company of the interviewee
   • Purpose
   • Job functions (with weights) and two most important tasks for each function
   • List the most important KSAOs
   • List the demands, specifications, and rewards

TEMPLATE:

Job Description

Job Title

Company

Purpose

Job Functions                                                                                                                                %

Job Requirements

Demands

Specifications

Rewards

Helpful Hints

Task Statement (A task statement is a concise description of a discrete activity, performed to produce a specific product or service on a job)

A task statement should include:

• What the employee does, using action verbs
• What is produced, indicating the expected output of the verb
• What equipment, materials, tools, or procedures, are used incurring out the task

A task statement should be sufficiently detailed to enable SMEs to judge the importance of the task and the knowledge, skills and abilities necessary to successfully perform the task. Task statements provide the foundation for the Job Requirements Job Analysis and establishes the job relatedness (legal defensiveness) of any HR process developed using this procedure

Determining Job Tasks

Routine Job

First you need to write task statements capturing all of the major job activities. Second, you need to sort the tasks statement into 4 or 5 major job functions. This is done by grouping task statements into groups and attaching a name to each grouping (i.e., function). You should try to create 4 to 6 reasonably independent functions for each job. A “retranslation” exercise can demonstrate the accuracy of the grouping.

Collect additional information to determine importance of functions, job requirements, demands, specifications and rewards.

Answer 1

Job title: Human Resource Manager

Company of interview: Amazon

Purpose of the job:

The main purpose of hiring an HR manager is to assign him with the responsibility of managing the employees of Amazon.

Task statement:

The main purpose of the job is to manage the jobs of all of the employees in the divisional office and the issues associated with these employees. HR manager is also supposed to manage the retention rate of the employees and should ensure that the turnover rate of the employees is as low as possible. Apart from these activities, HR manager is responsible for fairly distributing the compensations to the employees and conducting performance appraisals of the employees depending on their performance at their job.

Job functions:

Most important KSAOs of HR manager are Leadership and Navigation, Ethical Practice, Business Acumen, Relationship Management, Consultation, Critical Evaluation, Global and Cultural Effectiveness and Communication skills.

List the demands, specifications, and rewards

The demand of the HR manager is always there irrespective of the type of the organisation. The demand of the Hr managers continuously grows with the increasing number of employees that are required to be hired by the companies and in order to manage this growing number of individuals, HR managers are required. Job specification of HR manager is that they should be an effective communicator and a problem solver. They should be able to resolve the conflicts among the employees and should be qualified enough to match the position of manager. They should have good analytical and empirical skills of researching the features of individuals. They should also have a general psychological understanding of the individuals. HR managers are rewarded for their ability to effectively handle the productivity of employees through motivating them and for hiring and retaining the good cadre of employees.

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