Question

Referring to the Article Below only write a short essay (around 500 to 600 words) discussing in detail some of the issue related to managing diversity. The issue and discussion must be relevant to the textbook theory.

please mention the references.

6) THE A,B,C OF X, Y AND Z– GENERATIONAL DIVERSITY! The corporate or the industrial work place is as diverse as the Malaysian social fabric, which is multi-coloured. It is often said that in Malaysia, “We celebrate diversity!” Despite this diversity, the work place continues to have uniformity of its own making, due to the prevalence of the principles and practices that govern the Malaysian work environment. A commitment to work, a concern for productivity, adherence to procedures and loyalty to employers, are some of the factors that contribute towards a standardised work culture. Such a posture has helped Malaysia to attain a commendable reputation and stature to attract foreign investment and for the location of production centers in Malaysia for global export. This achievement of Malaysia is the envy of many nations, which are bigger in land size, larger by population and with rich natural resources. The conformity of the work force to meet investor expectations, without the benefit of a homogenous population, is an advantage that should continue. Generally, practitioners of human resources have carefully embraced religion-ethnic-linguistic issues with an open mind and have kept individual or specific sensitiveness at bay. This harmony is indeed a credit to the Malaysian human resource management fraternity. Today, a diversity of another kind is emerging. This is not specific to Malaysia. It is a global phenomenon of differing generational expectations. At least three groups, designated Gen X, Gen Y and Gen Z, are discernible in the workforce. Each category has distinct characteristics and traits. While the diversity of people of different races, religions and languages was made to conform to a set “code” at the work place, to be compliant, the new breed have their own “codes and modes of behaviour”, that may not conform to hitherto established norms. This problem already exists in families and in the home environment. It is creeping into the work place. The period after the world war gave the world the generation called baby-boomers. The people of this generation are now fading away from the work scene as they retire. The generation that followed is the Gen X. They are part of the population that witnessed a rapidly changing world political scenario. This generation, even in Malaysia, contributed to a strong economy and industrial foundations. Gen Y, that follows, is vibrant with high expectations and are dubbed as the “Millennium generation” as most of them became adults with the Y2K transition. Gen Z is the generation of the future, taking on from the Millennium point, and entering into a turbulent and volatile world, plagued with economic, social and environmental crises. The Gen Y and Gen Z are imbued with technology-driven life styles and they communicate actively and instantaneously on the social media. They create their own digital environment which may not be in-sync with the formal or formalised work environment that is structured. Not only the physical work place configuration will change, the whole concept of an office as “the place to work will change also, if it has not already changed”. Therefore, the challenge facing CEOs and human resource/human capital managers is to be perceptive of the new diversity that has entered into the organisation. It is time to address the generational issues and introduce a policy framework that will recognise talents that come from X, Y or Z. The abc, the rudiments for such an approach, must be instituted right away to “celebrate diversity,” albeit of another kind!

Answer 1

Answer:

The issues related to the managing of diversity at the workplace are associated with the generational gaps that have their unique characteristics; most of which do not match with each other. These generations are classified as Gen X, Gen Y and Gen Z. Gen X are the one that are already in the working scenario in an organisation. This generation is technology driven and this is the generation that wants or desires an instant results and an instant solutions to the problems associated with them. The baby boomers who has taken the seniority position in the organisation does not agree with the thinking of the Gen X. They think that Gen X people do not posses logical reasoning and they do not have patience to deal with the situation. Gen X people, on the other hand believes that the baby boomers do not possess the needed technological knowledge and they do not differentiate between the hard work and the smart work. To some extent, both of them are true at their analysis. However, this gap in the thinking between both these groups creates a wave of conflict in the organisation which hampers the culture and processing of the organisation. On the other hand, Gen Y is the people who are emerging to work in the organisations. This generation is more technologically dependent and they possess higher knowledge of the digital technology and do not believe in the hard work. Gen Z is the future generation who will be further exposed to the technological developments.

These differences among the various generations of the employees make the diversity management field more complex for the human resource department of the organisation. The most important task for the HR department is to maintain equilibrium between the employees of different generations by effectively managing the conflicts of thinking between them.

Instructions for writing an essay:

While writing an essay, you are required to follow the below stated steps:

1. Purpose or Main idea: You should have a central idea on which you want to formulate an essay. The idea is either given to you by your supervisor or otherwise; you may need to come up with the idea on your own. While thinking about the idea; identify what passionate you and select that idea for the essay.

2. After generating an idea for the essay, choose a title for your essay that expresses your primary idea. In order to make sure that your title is the effective one, review your title after you have completed writing of the essay.

3. Write the introduction of the essay. Your introduction should be simple which should express the summery of your idea to your readers.

4. Next is that you should now write the body of information of the essay. The body of your essay is where you develop your story or argument. After completing your research for your generated idea and collection of the data, analyse the data and convert the data into information highlighting the key points of the information. Choose the most relevant information and write each one at the top of a clean page. Now go through the information again and pull out supporting ideas for each of the relevant information.

5. Finally, after writing the body of your essay, you should now write your conclusion of the essay where you should summarize how your key points support your thesis.