In: Operations Management
Knowing that Mercedes-Benz suffers from Information Silos’ problems, how would you solve those problems?
Mercedes-Benz is a German automotive marque and a subsidiary of Daimler AG. Mercedes-Benz is known for producing luxury vehicles and commercial vehicles. The headquarters is in Stuttgart, Baden-Württemberg. The name first appeared in 1926 under Daimler-Benz. In 2018, Mercedes-Benz was the largest seller of premium vehicles in the world, having sold 2.31 million passenger cars.
Information silos happen when department within organization don't communicate effectivly
Perhaps the most notable point of silos in business is when two department are working on nearly identical project but neither team is aware of other what other is doing
Following solution can be beneficial for Diamler AG
A)Recognize problem at earlier stage - This process will solve major problem
B)communication- To encourage both ways communication upwards and downwards communication.
C) To build bridges - It is important to build bridges between two department.
D)Help every one understand the common vision-
E) A common vision and widespread understanding of company goals can prevent silo mentality from cropping up at first stage In other words individual and team must understand how they can contribute to bigger picture.
F)Assigning of cross functional liasons -
Process that encourage cooperation between two or more department and relying in neutral mediator and facilitator to do so.
G)Encourage cross functional training -By trying employees on skills and tasks that officially fall to them they get bigger picture if the organization.
H)Develop multifunction team for critical launches-The launch team will typically have at least one member from each department like production,engineering,marketing.once again developing through close collaboration on such team will deter silo mentality
These will solve major problem of Daimler Benz .