Question

In: Operations Management

Students are to complete Module 4, Human Resources and Capacity (Scenario) in Practice Operations. Based on...

Students are to complete Module 4, Human Resources and Capacity (Scenario) in Practice Operations. Based on their observations in this scenario, and upon a careful review of the available literature, the student is to consider him - or herself to be the Production Manager of Kibby and Strand, the company in the scenario.

The CEO is thinking of expanding Kibby and Strand, and you are tasked to create a data collection plan and measurement criteria for how production output and product quality will be measured. Create your collection plan and output measurement criteria assuming the current production capacity in the simulation scenario will be doubled.

In addition, the HR manager asks for a list of qualifications and skill sets required for production shift managers to staff the expansion. Create your job ad to include qualifications and desired skill sets.

The student is to create the data collection plan, measurement criteria, job qualifications list, and staffing plan based on knowledge learned in the scenario, and post it in the discussion

Solutions

Expert Solution

Kibby and Strand , considering expansion of operations and require a data collection plan and measurement criteria to measure production output and product quality.Also ,in the process of expansion ,Kibby and Strand is need of a staffing plan

1. Data collection plan can be defined as a detailed document describing the accurate steps and sequences that is required to be followed in data gathering.

A data collection plan guarantees that the employees and the stakeholders of Kibby and Strand are connected through the same information

A good plan enables the employees to collect an accurate ,precise and transparent data.

The factors that are required to be looked upon by an organization while creating a data collection plan to

1. Determine the query to be put forth

2. Determine the nature and size of the available data .

3. Determine the tools to measure data .

4.Determine who and where the data is to be collected

5.Determine the sample size for data collection

6. Determine the format to display the data.

2.The measurement criteria

Kibby and Strand , by calculating manufacturing cycle time can arrive on the production output .

A Cycle time can be defined as the total time taken since its start to end of the process.

A Manufacturing Cycle time can be defined as the total time taken by an raw product in the manufacturing system from the order release to the completion as a finished product . When the manufacturing cycle time reduces the cost ,increases flexibility thereby improving the responses to customers.

3. Staffing Plan :

Assuming Kibby and Strand are pioneers in manufacturing , given that they are on the verge of expanding their operation , there is a requirement for a shift manager at the manufacturing facility .

The Shift Manger role who will be reporting to the Production Manger is required to be a qualified technician who can manage production requirements ,from the Kickoff to the completion, assure that all products meet the desired values by following work order and procedure instructions.

In addition, The shift Manager is incharge of overseeing the cowokers effectively

Duties/Responsibilities:

  • Responsible for installation and maintenance of machinery to assure adept operation.
  • Oversee the Co-Workers of the shift, assure all the tasks are finished accurately and adeptly, assisting with training and corrective actions as necessary.
  • Assure that the finished products are handled safely and packed with proper specifications.
  • Responsible for inspection of finished products and also assure they meet customer requirements and are free of defects.
  • Production process development/ refinement as needed
  • Practice safety procedures in accordance with training guideline
  • Manages work area to maintain equipment and assure work area is clean, orderly and safe.
  • Manages tool inventory

Skills:

  • 5+ years’ production experience
  • 3+ years’ managerial or supervisory experience
  • Knowledge of database and productivity software required
  • Six Sigma or LEAN certification preferred, but not required
  • Strong interpersonal and verbal communication skills

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