In: Operations Management
1) Attitude
Complexes of beliefs feelings that people have about specific ideas, situations, or other people are known as attitude.Attitude is vary important part of our daily life.because it helps the people to express there feelings.Usually attitude have three components - affect, cognitive and intention.Attitude help the person to share there beliefs, ideas about any situation and problem.
2) Positive affectivity
People who tend to have a higher degree of Positive affectivity, which means that they are relatively upbeat and optimistic, have an overall sense of well-being, and usually see things in a positive light.because it is a human characteristic that explain the positive affect in human like- sentiments, sensation and emotion.The person who have high Positive affectivity.They are like to have a high optimistic.
3) Perception
Perception is the set of process by which an individual becomes aware of and interprets information about the environment.Because perception has the ability to see and become aware about something through there senses.It is a process through which human can experienced or aware about information.which is available in the environment.