In: Accounting
Design of any particular item, such item can be anything like
product, plan, questionnaires, etc always impact the person who
reads such design.
Such design can make a positive impact as well as a negative impact
on the customers.
As accordingly to the design, the customers provides their valuable
feedbacks.
The given statement “The design of your questionnaire will affect
the response rate and the reliability and validity of the data you
collect.”
This statement is very well correct.
As the design of questionnaires will impact the customers point of view and they will provide their valuable feedback/response accordingly. The questionnaires must be easy and simple to understand. These should be designed in the form of yes and no answers so that the customers can easily provide their feedback.
Now, the data collected from customers will show the response rate and the reliability and validity.