Culturally safe
practice
Principle: Healthcare and disability support services should
provide culturally safe services to all patients especially those
with disabilities. Healthcare and disability support services
should be culturally safe. Services need to be flexible enough to
respond in an acceptable, culturally appropriate, and safe way for
the disabled and their families of all cultures.
The patient has the right to have
his belief and value systems responded to sensitively and have all
aspects of his religion, food, prayer, dress, privacy, customs, etc
respected.
Expected responses
- the
service provider to take account of the language, culture, and
religion of your family
- Thoroughly communicate daily the treatment plans,
need for investigations, procedures to be done. Patiently answer
the queries raised by the patient and family. Try to fulfill any
cultural specific request made by the patient, if it's okay with
the nursing care consensus
- healthcare staff to work holistically and in
partnership with patients family to find out and respect his
beliefs, and take these into account when delivering the
service
- interpreting services to be available
- interpreters that are booked before appointment
wherever possible
- patients relative to be never used as an
interpreter - this can put them under considerable stress and limit
communication
- support for access to the spiritual care of
patients choice - chaplain services and cultural support are
usually readily available - Should ask them if the provisions given
meets their requirements.
- to
be able to have a support person/people present with the
patient.