Here are four questions often raised by patients, health
insurance stakeholders, and care providers. What are the answers
HCO leaders should convey?How do I know care here is any good?Why are six dimensions (care that is safe, effective,
patient-centered, timely, efficient, and equitable) of excellence
necessary?How well does this HCO achieve high reliability and a culture
of safety (e.g., catheter-associated urinary tract infections,
patient falls, and so on are pushed to zero)?Why is it important that patients have an interprofessional...